Empregga

QA Engineer

• Executar testes manuais e/ou automatizados para assegurar a qualidade das entregas
• Identificar, registrar e acompanhar bugs e inconsistências
• Documentar cenários de teste e resultados
• Trabalhar em conjunto com o time de desenvolvimento para validação e correções
• Contribuir para a melhoria contínua dos processos de qualidade

QA – Analista de Qualidade

Analyst

• Conduzir o processo de implantação das soluções de IA
• Acompanhar cronogramas e etapas de implementação
• Treinar clientes e orientar boas práticas de uso
• Garantir uma experiência fluida no início da jornada do cliente
• Atuar como ponte entre cliente e times internos

Analista de Implantação – Onboarding

Customer Support

• Respond to and resolve customer inquiries and requests
• Log and track support tickets
• Identify recurring issues and recommend improvements
• Ensure a positive experience when using our solutions
• Collaborate with technical teams when necessary

Support Analyst, Customer Support

Marketing

• Planejar e executar campanhas de marketing digital
• Apoiar geração de demanda e nutrição de leads
• Produzir e organizar conteúdos estratégicos
• Monitorar métricas e sugerir melhorias nas campanhas
• Contribuir para o posicionamento da marca no mercado

Analista de Marketing B2B SaaS

Sales Development Rep

• Actively prospect new corporate clients (B2B)
• Make initial contact with leads through remote channels (phone, WhatsApp, email, social media)
• Qualify leads by understanding the customer's profile and needs
• Maintain and nurture relationships with potential clients
• Provide consultative service with a focus on excellence
• Schedule meetings and opportunities for the sales team
• Support the sale of financial products
• Monitor economic conditions and market trends
• Update information in the CRM and manage the sales funnel

Sales Development Representative

Controller

• Lead the company’s administrative and controllership functions
• Ensure process efficiency, high-quality customer service and reliable deliveries
• Receive and onboard new clients referred by the sales team
• Draft and manage service contracts
• Monitor and follow up on receivables and payments
• Issue invoices
• Schedule client appointments
• Request and verify documents required to perform services
• Actively monitor client satisfaction
• Conduct weekly follow-ups with clients on the status of services
• Collect feedback and satisfaction survey responses
• Manage cash flow and financial projections
• Prepare management reports
• Propose process improvements
• Conduct internal audits to ensure operational compliance and efficiency

Assistant Controller – Financial Administration

Frontend Engineer

• Develop and enhance modern, high-performance, and scalable interfaces
• Create and maintain reusable components and UI patterns
• Collaborate with Product, UX/UI, and Back-end teams
• Integrate the front-end with APIs and AI-based solutions
• Actively participate in technical and architectural decisions
• Ensure code quality, organization, and maintainability
• Work on versioning, code review, and continuous delivery routines

Front-end Developer, React, Next.js

• Lead the company's administrative and controllership function
• Ensure process efficiency, high-quality client service, and reliable delivery
• Receive and onboard new clients referred by the commercial/sales team
• Draft and manage service contracts
• Manage billing and collections
• Issue invoices and fiscal documents
• Schedule client/service appointments
• Request and verify documents required to perform services
• Proactively monitor client satisfaction
• Conduct weekly follow-ups with clients regarding service progress
• Collect feedback and satisfaction surveys
• Manage cash flow and financial projections
• Prepare management reports
• Recommend process improvements
• Perform internal audits to ensure compliance and operational efficiency

Administrative Financial Assistant, Controller

Sales

• Provide customer service via WhatsApp and social media, and occasionally in person
• Present aesthetic treatments and micropigmentation clearly, strategically and persuasively
• Schedule and reschedule appointments and perform proactive outreach to leads
• Prepare estimates and guide clients through to closing the sale
• Complete sales using the payment methods accepted by the clinic
• Record all information in the CRM system, ensuring complete and organized data
• Follow up with clients who missed appointments, identifying and recording reasons
• Manage complaints with empathy and professionalism, seeking effective solutions
• Create and publish daily content (Stories, statuses) on Instagram/WhatsApp and in groups to promote services
• Develop and maintain partnerships with local businesses, with monthly renewals
• Organize client records and keep the clinic's schedule up to date

Sales Consultant – Aesthetic Clinic

Customer Success Manager

• Implement and configure CRM platforms across clinics
• Design and structure automation flows and relationship processes
• Customize fields, reports, and dashboards
• Ensure integration with other tools and systems
• Collect, organize, and maintain the integrity of patient data
• Perform data cleaning and database segmentation
• Create intelligent segmentations based on profile and behavior
• Analyze patient data, behavior, and purchase journey
• Generate performance reports and outcome metrics
• Develop CRM strategies focused on relationship building and retention
• Train internal teams on CRM usage
• Document processes and create user manuals

CRM Analyst

Account Executive

• Work across the entire sales funnel: SDR activities, lead qualification, negotiation, closing (Closer) and follow-up
• Receive and handle inbound leads and perform active prospecting via phone calls, WhatsApp and digital channels
• Build relationships with leads through marketing and digital engagement strategies
• Conduct sales meetings focused on diagnosis and solution design
• Apply SPIN Selling techniques, build rapport and use persuasion
• Manage pipeline, follow-ups and performance metrics using CRM
• Ensure end-to-end conversion of the sales process, from first contact to closing
• Support initial post-sale activities, ensuring alignment and customer satisfaction
• Contribute to continuous improvements in commercial processes and strategies

Sales Consultant

• Manage and optimize processes related to the company's personnel
• Ensure compliance with labor regulations
• Ensure employee satisfaction
• Serve as the point of contact for payroll, benefits, and employment contract matters

HR/Personnel Analyst

Human Resources

• Support recruitment and selection activities
• Screen resumes according to job profiles
• Post job openings on platforms and social networks
• Assist in organizing and conducting interviews
• Manage the HR Analyst’s calendar
• Update controls, spreadsheets, and tracking tools