Employer Direct Healthcare

Events

• Manage all aspects of B2B events conception to completion, including venue selection, budget oversight, vendor negotiations, logistics, and on-site coordination.
• Work closely with internal teams, including marketing, sales, and customer success, to define event strategies and objectives that align with business goals and audience needs.
• Cultivate and maintain relationships with industry partners, sponsors, exhibitors, and other key stakeholders to maximize participation and support for events.
• Partner closely with the content and design teams develop compelling event marketing materials, including invitations, promotional emails, social media content, and signage, to drive attendance and engagement.
• Oversee event registration processes, manage attendee databases, and ensure seamless communication with participants before, during, and after events.
• Coordinate with external agencies, contractors, and vendors to deliver high-quality event production, audiovisual services, catering, and other necessary amenities.
• Monitor event performance metrics, track expenses, generate post-event reports to evaluate ROI, track attribution, and identify areas for improvement.
• Adhere to internal policies and procedures for event management, including maintaining production books, updating Monday.com boards, tracking budgets, and managing Salesforce campaigns.
• Stay informed about industry best practices, emerging technologies, and innovative event trends to enhance event experiences and drive continuous improvement.

Events Manager

Procurement

• Execute the 18-month procurement savings roadmap, targeting $7.7M in annualized savings (mid-case) across Sales & Marketing ($23M), SaaS/Software ($12.5M, 80+ vendors), Professional Services ($6.9M), Facilities ($3.1M), and SMS post-acquisition spend
• Lead Wave 1 quick wins (Mar–Aug 2026): 90-day SMS vendor rationalization, advertising AOR competitive rebid across $16.8M in direct mail/digital spend, cloud infrastructure right-sizing
• Lead Wave 2 (Sep–Dec 2026): full SaaS license audit; consolidate Salesforce (15 depts), DocuSign (17 depts), monday.com (14 depts), Gong (5 teams) into enterprise agreements; standardize outside counsel rate cards; consolidate $1.37M in recruiting fees
• Build procurement infrastructure: contract register in NetSuite, preferred vendor panels, procurement policy, and annual renewal calendar
• Standardize vendor contract terms, payment conditions, and rate cards across all categories
• Report monthly savings progress to CFO; maintain spend analytics and benchmarking dashboard
• Manage cross-functional relationships with VP Marketing, VP Engineering, VP People, General Counsel, and Finance
• Lead Wave 3 provider network contract standardization and credentialing vendor consolidation (Jan–Apr 2027)
• Evaluate and potentially hire first procurement team member(s) as the company scales

Purchasing Manager

Customer Success Manager

• Act as the main point of contact for provider clinical and administrative teams.
• Build strong, long-term relationships through regular check-ins and on-site visits.
• Oversee onboarding and ensure a seamless transition into ongoing partnership.
• Resolve day-to-day issues quickly and efficiently by partnering cross-functionally.
• Develop strategies to enhance provider satisfaction, retention, and performance.
• Identify opportunities to improve utilization, streamline operations, and grow revenue.
• Use insights from provider interactions to inform internal product and service improvements.
• Work cross-functionally with care, claims, product, and marketing teams to ensure provider needs are met.
• Share feedback to improve tools, workflows, and engagement approaches.
• Maintain accurate records in CRM and support engagement campaigns targeting providers.

Provider Success Manager

Analyst

• Deal Desk Support & Deal Governance: Support approval workflows for non-standard deals and document commitments at key milestones. Validate key deal information for new business and upsells. Communicate approvals and commitments to impacted stakeholders.
• GTM Analyses: Partner with opportunity owners to create savings and access analyses using internal tools that showcase value of Lantern.
• Reporting & Analysis: Create and maintain reports on Deal Desk performance and non-standard requests for Commercial stakeholders. Provide research and analysis support including analyzing pricing, market trends, and non-standard requests to inform GTM strategy and deal standards.
• Process Improvement: Help guide migration of deal governance processes into Salesforce. Identify opportunities for process optimization
• Annual Pricing & Packaging: Support with annual pricing and packaging efforts including research, stakeholder interviews, analysis and documentation to support effective roll out of annual updates

Deal Desk Analyst

Analytics Engineer

• The Analytics Engineer is a hands-on individual contributor within Lantern’s centralized Analytics Center of Excellence (CoE).
• Responsible for building, testing, releasing, and maintaining shared analytical data models.
• Enable a distributed analytics community to confidently self-serve insights.
• Partner with analysts and analytics leaders to identify common needs and close data gaps.
• Focus on durable, reusable data products, not one-off analysis.
• Success is measured by data quality, adoption of certified models, and reduced ambiguity in business reporting.