Employ Humanity

Learning and Development

• Create multi-module leadership development programs aligned to business priorities and talent strategy.
• Design and develop engaging, visually compelling content across multiple modalities (virtual, in-person, digital, blended).
• Apply adult learning, inclusive design, and behavioral science principles to create experiences that drive real behavior change.
• Break down complex skills using a skills-first approach to ensure clarity and practical application.
• Facilitate high-impact live learning sessions (virtual and in person) that foster connection, insight, and meaningful discussion.
• Conduct discovery and needs assessments to clarify capability gaps and recommend the right learning solutions.
• Optimize the structure and delivery of learning programs through the LMS to maximize engagement and learner experience.
• Leverage emerging learning technologies to enhance learning attainment and on-the-job application.
• Curate and integrate high-quality subscription content, micro-learning tools, and digital assets.
• Design self-paced skilling pathways for the company’s most essential durable skills.
• Embed measurement strategies into all programs to evaluate learning efficacy and behavior change.
• Analyze learner data, business metrics, and qualitative insights to assess program impact.
• Produce compelling, insight-driven reports that communicate results and influence future learning decisions.
• Manage learning programs end-to-end, ensuring smooth execution and continuous improvement.
• Ideate and design new learning offerings that address emerging business and leadership needs.
• Build specialty development experiences that solve specific capability challenges (e.g., project management, change, coaching).
• Collaborate closely with People partners to ensure all learning initiatives strengthen talent strategy and organizational capability.

Learning & Leadership Development Manager

Account Manager

• Own retention, renewals, and expansion for a large, multi-segment customer base.
• Lead the transformation of how the company protects and grows recurring revenue.
• Drive strategic projects including redesigning engagement models, strengthening risk detection, and scaling commercial motions.
• Lead a Customer Account Management organization covering low-touch renewals and high-touch strategic customers.
• Elevate performance management, sharpen renewal risk response, and scale best-in-class playbooks.

Senior Director, Customer Account Management

Human Resources

• Collaborate with business leaders to align people initiatives with organizational objectives and long-term strategy.
• Handle sensitive and complex issues (investigations, performance challenges, conflict resolution) with confidence, discretion, and minimal reliance on leadership.
• Provide day-to-day HR guidance across performance management, compensation, workforce planning, and employee development.
• Partner with leaders to ensure strong pipelines for key roles, identify successors, and support career growth across teams.
• Build manager capability through feedback, coaching, and practical HR solutions.
• Support organizational shifts—restructures, new initiatives, process improvements—helping leaders and employees adapt successfully.
• Use HR metrics and analytics to identify trends, diagnose issues, and recommend evidence-based solutions.
• Promote diversity, equity, inclusion, and belonging while fostering a culture that reflects our values.
• Work closely with HR Ops, TA, Comp, and Enablement to design and execute people programs that meet business needs.

Learning & Leadership Development Manager

Senior Director, Customer Account Management

Senior Human Resources Business Partner