Energy Efficiency Project Coordinator
Resource Innovations
Accounts Receivable Specialist, Real Estate
Empire State Realty Trust
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $70,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Bill monthly rent charges to tenants
- Bill electric usage (i.e. submetered, ERIF, including quarterly ERIF adjustments) and other utility charges
- Process HVAC calculations received by Property Management
- Process profit sharing and settlement adjustments
- Process other billings such as late fees and holdover rent, as applicable
- Upload escalations billings provided by Property Accountants
- Create debit/credit memos to enter batch uploads in Yardi
- Prepare monthly rent variances for recurring charges
- Generate monthly electric variances and identify 15% differences for operations
- Review electric surveys to adjust tenant charges in accordance with each tenant's lease
- Process works order uploads, validate the workorder charge code, GL and tax amounts.
- Perform account reconciliations upon tenant move-out (or any related changes to tenant occupancy)
- Provide uploads to support TXT files for electric charges and rent statements distributed by our billing support group
- Distribute letters reflecting changes to additional rent escalations, including operating expenses, cost of living adjustments and real estate tax adjustments for all applicable tenants as prepared by Property Accountants
- Review lockbox receipts and save pdf images on shared drive
- Apply receipts to tenant ledgers in Yardi Voyager
- Scan checks received in office via Chase scanner
- Contact tenants regarding open balance
- Respond to tenant inquiries regarding their rent bills and ledgers
- Research applicable portion of tenant leases to answer routine tenant inquiries
- Work with the leasing agents, property accountants, and lease administrators as necessary
- Create and maintain “ticklers” (utilizing Microsoft Outlook) to track items for inter-departmental follow-up
- Reconcile tenant ledgers as needed, to ensure accurate handling of tenants accounts and accurate reporting of their account status
- Process security deposits in tenant ledger, miscellaneous charges, and income
- Application of zero dollar receipts as needed
- Send the accounts receivable aging report to leasing, broadcast director, upper management and building attorneys every Monday morning
- Prepare monthly close reconciliation
- Understand and participate in the department’s internal controls
- Assist with internal and external audits
- Collaborate with the operations department to ensure the accuracy of invoices for reimbursable tenant improvements/alterations
Requirements
- Exceptional written and oral communication skills
- Outstanding customer service skills
- Strong proficiency in MS Office (Excel and Word)
- Bachelor’s degree in a related field
- 5 years experience minimum in commercial real estate
- Yardi or other real estate management software experience
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
