Empathy

Channel Manager

Empathy

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Build and maintain relationships with consultants, brokers and carrier distribution representatives on a local, regional and national level in your designated territory.
  • Provide channel education, enablement and field support; surface insights to improve product positioning and partner relevance.
  • Establish and maintain structured engagement cadence with top priority partners and firms.
  • Drive sales growth by making trusted partner introductions that lead to qualified pipeline.
  • Activate consultants and carrier teams to help Empathy earn finalist positioning and sales influence.
  • Support sales team with partner warm-ups, joint calls, and proposal strategy.
  • Build and manage territory-level account mapping across partner ecosystems.
  • Ensure all partner interactions and opportunity influence are tracked in Salesforce within the SLA.
  • Monitor and report on partner health, referral activity, and growth trends.
  • Nurture and progress deals by working with Sales Executives and Marketing on activations and campaign strategies.

Requirements

  • 5+ years experience in a Brokerage Firm or Consulting house working with Employee Benefits in an account management capacity or producing capacity.
  • Experience in Health Tech is a plus.
  • Experience working with brokers, consultants, and life insurance carrier reps
  • Strong understanding of channel influence, referral models, and the indirect sales cycle
  • Proven track record of building relationships that convert to real opportunity
  • Proficiency with Salesforce and benefit enrollment platforms like BenefitFlow
  • Holds an active Life and Health license in at least one state
  • Strong communicator, operator, and executor with a bias for action
  • Deep belief in Empathy’s mission and care-driven model
  • Account management, producing experience

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsales growthchannel influencereferral modelsindirect sales cycleproposal strategyterritory-level account mappingpartner engagementdeal nurturingcampaign strategies
Soft skills
relationship buildingcommunicationoperational executionbias for actioninsight generationpartner supportcollaborationstrategic thinkingproblem solvingadaptability
Certifications
Life and Health license
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