Empathy

Sales Enablement Lead

Empathy

full-time

Posted on:

Location: New York • 🇺🇸 United States

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Salary

💰 $145,000 - $175,000 per year

Job Level

Senior

About the role

  • Build and execute a comprehensive enablement roadmap focused on onboarding, soft skills, sales effectiveness, and manager/leader development
  • Partner with sales leaders to develop high-quality, executable internal sales team materials, including playbooks, sales collateral tailored to various client segments, and other team-wide resources
  • Codify key workflows into repeatable steps, including qualification criteria, discovery best practices, stage progression requirements, and exit criteria
  • Design hands-on enablement content that brings the process to life through real examples, talk tracks, templates, and objection-handling guides
  • Own and evolve a consistent, engaging onboarding experience for all new revenue team members
  • Facilitate soft skills training programs that sharpen storytelling, negotiation, objection handling, and benefit-focused selling
  • Deliver live and asynchronous trainings that cover our sales process from beginning to end
  • Use feedback, stakeholder insights, and performance data (Intake Analysis, Gong calls) to identify skill gaps and create tailored and role-specific learning experiences
  • Maintain and optimize CRM systems and other sales tools, ensuring data accuracy and efficient workflows
  • Select and implement systems (LMS, content hubs, coaching tools) that make training scalable, trackable, and easy to access
  • Monitor adoption and usage of sales enablement tools and resources, adjusting or offering new solutions when necessary
  • Administer and train the team on tools such as Salesforce, Salesloft, Zoominfo, Sales Navigator, Gong, or other sales tools
  • Build programs from 0 to 1 and shape foundational systems from the ground up
  • Define clear success metrics and feedback loops to track impact of enablement efforts
  • Partner closely with product, marketing, and customer success teams to ensure sales has the tools and knowledge to succeed

Requirements

  • 5+ years of experience in sales, sales enablement, learning & development, or a similar role
  • track record of excellent facilitation in a fast-paced, growth-focused environment
  • Strong proficiency in CRM systems (e.g., Salesforce) and sales enablement tools
  • Proven analytical skills with the ability to derive insights from data
  • Excellent facilitation and communication skills — comfortable leading both IC and leadership sessions
  • Ability to project manage and handle multiple priorities while working collaboratively across teams
  • Comfortable with ambiguity, lean teams, and rolling up your sleeves to get things done
  • Familiarity with sales methodologies like BANT, MEDDPICC, Target Account Selling, Account-Based Selling, Value-Based Selling
  • Preferred: Start up experience
  • Preferred: Familiarity with tools like Notion, Gong, Salesforce, learning management platforms
  • Preferred: Firsthand experience in sales, or coaching salespeople and sales managers
  • Preferred: Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done
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