Emma – The Sleep Company

Director

• Own the end-to-end commercial growth strategy for APAC (online and scaling offline) in line with Emma’s global objectives, advancing best practices and balancing synergies, complexity, local adaptation, growth and profitability.
• Scale pioneering and emerging markets into sustainable growth engines while continuously improving our more mature markets in the region.
• Grow offline (wholesale, Emma-branded stores) and build omnichannel presence to capture premium profit pools while strengthening online synergy.
• Ensure Emma develops towards the most trusted sleep brand in APAC, generating and using customer insights and data to craft the strategy with adjacent teams.
• Deliver a great, regionally tailored, and reliable customer experience in close collaboration with Product, Marketing and Operations, which delights consumers and pays off in growth and profitability.
• Drive EBIT, top-line growth and NPS as primary success metrics.
• Build and mentor a high-performing regional commercial team, ensuring succession depth and cross-country synergies.
• Empower country managers as entrepreneurial leaders, holding them accountable to phase-appropriate KPIs.
• Foster a co-owner culture: cost-conscious, customer-centric, and execution-driven.
• Form a strong regional leadership team with fellow senior regional leaders of other departments.
• Act as a visible regional leader and role model for the office in Manila and out various hubs across the region (Tokyo, Delhi, Shanghai, Seoul)

Senior Director, Commercial

Product Operations

We’re looking for our first Product Operations Manager: a builder, problem-solver, and operational enabler who will work directly with the Director of Product to define and establish the ProductOps function at Emma.
Your mission: create the systems, processes, and insights that help our product teams deliver their best work, faster. You’ll partner with product managers, engineering, design, and stakeholders across the business to make sure our product development is data-driven, transparent, and flawlessly executed.
This is a foundational role: you will be shaping not just how ProductOps works at Emma, but the operational DNA of our product organization for years to come.

Senior Director, Commercial

Senior/Staff Tech Product Ops Manager