Emerging Tech

Administration

• Provide administrative, logistical, and programmatic support to Solution Teams to drive operational success.
• Facilitate collaboration between the VHA Council Support Unit (CSU), EHRM-IO OFC CMIO Process Reengineering, Oracle Cerner, EHRM-IO OFC CMIO-CNIO Operations, EHRM-IO DCIO, EHRM-IO PCD, VHA RDM, and local sites.
• Support Informaticists, Solution Experts, and Solution Advisors through strategic planning, administrative tasks, and functional requirement translation.
• Collaborate with Solution Advisors and Solution Experts to support ticket management activities, including triage, reconciliation, and closure.
• Manage tickets using ServiceNow, leveraging its out-of-the-box features to customize reports and solutions.
• Support the Office of Functional Champion Testing Team (OFCt) with testing activities and design reviews, offering recommendations for solution optimization.
• Coordinate Oracle Cerner activities to support scope, schedule, and program milestones.
• Facilitate national-to-local engagement activities and contribute to the Lessons Learned process.
• Coordinate across all CMIO-CNIO pillars, OFC Training and Change Management, and the DCIO/Interface team on Interface Change Requests (ICRs).
• Identify and escalate risks, gaps, and major incident response needs, providing recommendations for mitigation and optimization.

Oracle Health Solution Administrator

Full-stack Engineer

• Lead field-facing pre-deployment analyses and assessments to ensure coordination with EHRM IO workstreams.
• Provide program management accountability, including workplan development, data analytics, team task assignment, and execution tracking.
• Serve as the primary point of contact for coordinating functional workflow configuration projects and efforts.
• Facilitate assessment, alignment, and optimization of clinical and functional areas to meet EHRM-IO pre-deployment requirements.
• Align clinical, technical, and executive stakeholders across the organization to support project success.
• Act as a liaison between Wave/VISN sites and external entities (EHRM IO, VHA, OHT, Oracle Health) to maintain open communication channels.
• Apply project and program management methodologies to ensure on-time delivery, scope alignment, and quality standards.
• Identify, manage, and report on project progress, issues, and risks, escalating gaps and unresolved critical risks to leadership.
• Collaborate with teams and individuals to develop and propose mitigation strategies for government leads to implement.

Oracle Health Solution Administrator

Health IT Software Architect IV – Functional/Solution Management Specialist