Emerald Transformer

Business Development Rep

• Develop strong strategic partnerships with current and prospective customers within an assigned sales territory.
• Maintain detailed records of customer interactions, including primary discussion points, service concerns, product feedback, available equipment for purchase, satisfaction levels, and recommendations for improvement.
• Track and analyze sales performance, customer satisfaction data, and insights that inform product development opportunities.
• Become familiar with in-house software used to provide quotes and bids.
• Manage customer communications via phone, email, and written correspondence to ensure consistent account engagement.
• Plan and execute customer engagement initiatives such as satisfaction surveys, skills training, developmental programs, and special events.
• Travel up to 50% within the designated territory, prioritizing in-person client visits to strengthen rapport and support sales objectives.

Sales and Business Development Representative