Emerald Technologies

Program Management Manager

Emerald Technologies

full-time

Posted on:

Location Type: Office

Location: Brea • California • United States

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Salary

💰 $118,000 - $125,000 per year

Job Level

SeniorLead

About the role

  • Hire, develop, and retain top talent while serving as a key member of the site leadership team.
  • Lead the development and execution of customer Account Plans and overall Growth Strategy.
  • Oversee revenue forecasting, ensuring strong forecast‑to‑actual performance.
  • Manage the RFQ/quotation/proposal process, ensuring timely submissions and pricing integrity.
  • Drive customer satisfaction by ensuring strong communication, on‑time delivery, and quality performance.
  • Serve as the primary liaison between the company and the customer, ensuring requirements are met and cross‑functional teams are aligned.
  • Ensure all program decisions align with customer contract terms and commercial expectations.

Requirements

  • Bachelor's degree in related field with 10+ years in the field of Program Management, preferably in a manufacturing environment.
  • Minimum of 2+ years leading teams.
  • Knowledge of manufacturing, engineering and technical services
  • Experience driving customer account development.
  • Strong customer relations and problem solving skills.
  • Experience in managing customer revenue growth and commercial management/execution.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
Benefits
  • Competitive medical, dental, and vision benefits
  • Health Savings Account/Flexible Spending Account
  • 401K and company matching with no vesting period
  • PTO for rest and relaxation
  • Gym reimbursement (through Anthem)
  • Employee Assistance Program
  • A safe and inclusive work environment with team and management support
  • Employee training and development
  • Community service and philanthropic initiatives
  • Employee appreciation and events
  • Career advancement opportunities
  • Employee Referral program
  • Employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Program ManagementRevenue ForecastingCustomer Account DevelopmentCommercial ManagementProposal ManagementPricing IntegrityManufacturing KnowledgeEngineering KnowledgeTechnical Services Knowledge
Soft Skills
LeadershipTalent DevelopmentCustomer RelationsProblem SolvingCommunicationTeam AlignmentCustomer SatisfactionOrganizational Skills