Salary
💰 $90,635 - $137,714 per year
About the role
- Serves as a high level technical resource on agency compensation programs
- Designing, implementing, and maintaining competitive compensation and incentive plans for agency distribution
- Provides regular analysis of compensation programs, including agent tiering strategies
- Acts as a key partner to regional and field leadership, including Sales Directors and RVPs
- Leads the administration and optimization of distribution and compensation management systems
- Gathers agency compensation data from internal systems, market surveys and agency performance metrics
- Audits data for accuracy, completeness and consistency across platforms
- Resolves discrepancies in compensation records and ensures system integrity
- Analyzes agency performance metrics to identify compensation trends and outliers
- Evaluates effectiveness of current compensation models using Key Performance Indicators
- Monitors seasonal or cyclical patterns in agency productivity and merger/acquisition activity
- Builds and refines agency compensation models to simulate payout scenarios and forecast financial impact
- Leads and coordinates the launch of new or revised compensation programs across field teams
- Ensures systems, tools, and workflows are configured to support compensation structures
- Collaborates with Legal, Compliance, and IT to ensure contract language, system logic, and compensation terms are synchronized and enforceable
- Develops training materials to conduct sessions for field staff on compensation mechanics
- Creates FAQs, guides and toolkits to support ongoing understanding and adoption
- Addresses implementation challenges such as system errors, payout/calculation discrepancies, or program confusion
- Consults with leadership and cross-functional teams to align compensation strategies with company-wide goals
- Provides subject matter expertise and training on compensation design, including incentive structures, agent segmentation, and tiering strategies
- Ensures all agency compensation programs and agreements comply with state and federal regulations
- Develops and maintains documentation of agency compensation policies, procedures, and compliance protocols
- Attends industry workshops, webinars, and conferences on agency compensation trends and regulatory updates
- Drives continuous improvement by identifying EMC opportunities to enhance compensation programs, tools, and communication strategies
Requirements
- Bachelor’s degree preferably in finance, business or marketing, or equivalent relevant experience
- Eight years of experience in Agency/Carrier compensation and/or sales program management
- Insurance designations, such as CPCU, AIDA, AAI, AIA or ARC preferred
- Exceptional knowledge of the property and casualty insurance industry and independent agency operations
- Excellent verbal and written communication, including presentation abilities
- Excellent analytical, problem-solving, critical thinking, and organizational abilities
- Excellent interpersonal and leadership skills
- Excellent ability to build strong partnerships with business units to drive results
- Excellent ability to create, read, and interpret agency-company contracts and compensation agreements
- Excellent understanding of financial statements and commonly used financial acumen and business concepts
- Excellent with business intelligence software such as PowerBI and more
- Strong Microsoft Office Suite skills
- Occasional travel: a valid driver’s license with an acceptable motor vehicle report per company standards required if driving