EVERSANA

Account Supervisor

EVERSANA

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $76,000 - $113,000 per year

Job Level

Mid-LevelSenior

About the role

  • Plan, execute, manage and analyze clients' digital marketing campaigns
  • Interact with clients daily to build and maintain strong partner relationships
  • Contribute to clients' day-to-day issues and projects
  • Work closely with internal departments including project management, business systems analysis, creative, analytics, social media, design and development
  • Manage projects, timelines, cost and tight deadlines
  • Lead client strategic and tactical digital marketing efforts with senior account staff and cross-functional teams
  • Serve as primary contact to client and/or agency partners to lead and implement digital marketing strategies and projects
  • Create client presentations, campaign results, POVs and research findings
  • Develop detailed campaign and project plans and serve as project owner with overall responsibility for finished product/service to client
  • Deliver status updates and financial forecasting and tracking of budget, target goals and objectives for the client
  • Supervise and develop Account Administrator and Account Manager team members
  • Oversee multiple projects and accounts simultaneously
  • All other duties as assigned

Requirements

  • Approximately 5 to 6 years of related industry experience: client service, digital advertising agency and pharmaceutical experience required; oncology, HCP and launch experience preferred
  • Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
  • Bachelor's degree or equivalent education plus professional experience required
  • Demonstrated acumen in development process for highly technical projects involving iPad, data feeds, CRM campaigns and/or complex portals
  • Previous experience with digital sales aid builds is highly desirable
  • Ability to approve copy, scope and deliverables before submitted to client
  • Strong command of agency offerings and expertise
  • Strong client relations skills with proven customer satisfaction
  • Proven ability to manage projects to successful and collaborative completion
  • Strong negotiation skills
  • Ability to intercept changes from multiple partner agencies and clients and triage appropriately
  • Strategic skill and strong business acumen
  • Sound analytical skills
  • Understanding of web development technologies and processes
  • Demonstrated ability to supervise and develop Account Administrator and Account Manager team members
  • Ability to oversee multiple projects and accounts simultaneously
  • Strong problem-solving skills
  • Strong presentation and verbal and written communication skills
  • Excellent interpersonal skills
  • Periodic travel required
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.