Elite Technology

Advisory Services Director

Elite Technology

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Job Level

Lead

Tech Stack

ERP

About the role

  • Provide executive-level advisory consulting to law firms and senior leadership, guiding adoption and optimization of Elite’s advisory services and supporting technologies
  • Serve as the senior advisory owner for assigned global customers, acting as the primary strategic interface and trusted advisor
  • Lead and govern enterprise and operational assessments, enabling customers to achieve business outcomes through effective use of Elite solutions
  • Define and own short- and long-term advisory roadmaps based on customer business requirements, ensuring alignment with product direction and service capabilities
  • Act as a senior decision-making authority for change, release, and deployment activities impacting advisory services in production
  • Own service-level management for assigned advisory services, ensuring performance expectations are met and proactively communicated to stakeholders
  • Partner closely with Sales to shape advisory opportunities, support executive-level pursuits, and articulate differentiated value propositions
  • Collaborate with Product Management to influence feature readiness, prioritization, and release decisions affecting advisory services
  • Lead executive briefings, workshops, and strategic planning sessions to accelerate customer alignment and decision-making
  • Mentor and guide internal teams on enterprise advisory approaches and value-based customer engagement best practices
  • Perform other duties as assigned to support departmental and company objectives.

Requirements

  • Bachelor's Degree in business management, accounting, or equivalent experience
  • 12+ years of experience in consulting, including hands-on solution consulting, product configuration, and implementation
  • Experience working with legal practice management software strongly preferred.
  • ERP functional consulting experience considered an advantage
  • Strong analytical and process design skills, including problem-solving, quantitative reasoning, and workflow modeling
  • Excellent verbal, written, and presentation skills, with the ability to communicate complex concepts to both technical and non-technical audiences
  • Demonstrated ability to influence across teams and functions without direct people management responsibility
  • Proven ability to manage multiple complex customer engagements simultaneously.
  • Strong organizational and time-management skills with a hands-on, outcome-oriented approach.
  • Ability to travel up 25–50% as business needs require.
  • Role requires the following physical capacity: Sedentary: primarily desk/computer work.
  • Must be legally authorized to work in United Kingdom; Elite does not provide employment sponsorship for this position.
Benefits
  • Comprehensive Healthcare Coverage (Health, Dental, Vision)
  • Retirement Savings Plan with an Employer Contribution
  • Professional Development Opportunities
  • Time Off
  • Wellness Initiatives
  • Employee Assistance Program
  • Generous Global Parental Leave
  • Calm, free premium subscription
  • Employee Discount Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultingsolution consultingproduct configurationimplementationERP functional consultinganalytical skillsprocess designproblem-solvingquantitative reasoningworkflow modeling
Soft Skills
verbal communicationwritten communicationpresentation skillsinfluencing skillsorganizational skillstime-management skillsoutcome-oriented approachmentoringcollaborationstrategic planning
Certifications
Bachelor's Degree in business managementBachelor's Degree in accounting