Elite Technology

Director

• Provide strategic leadership and governance for all delivery operations across the UK, EMEA, and APAC regions, ensuring consistent methodologies, quality standards, resource utilization, and successful customer outcomes.
• Lead and develop a global delivery organization, including Directors, Managers, Project Managers, and Consultants, with responsibility for performance management, workforce planning, succession planning, employee development, and overall team effectiveness.
• Establish and maintain delivery governance frameworks, monitoring project health, risks, escalations, financial performance, delivery metrics, and operational effectiveness to drive continuous improvement and customer satisfaction.
• Partner closely with Sales and Customer Success teams to support pre-sales activities, delivery scoping, implementation planning, customer adoption, renewals, and expansion opportunities.
• Serve as the senior escalation point for complex, high-risk, or strategic customer engagements, ensuring timely resolution and successful delivery outcomes.
• Collaborate cross-functionally with Product, Technology, Customer Support, and Customer Success teams to enhance the customer experience, influence product direction, and ensure seamless delivery, go-live, and post-implementation support.
• Drive strategic initiatives that improve customer satisfaction, operational efficiency, delivery scalability, time-to-value, and adoption of new tools, processes, and methodologies.
• Act as a key member of both the Global Delivery Services Leadership Team and UK Leadership Team, contributing to organizational strategy, regional execution, culture, employee engagement, and business growth.
• Build and maintain strong relationships with internal and external stakeholders, including executive leadership, customers, and strategic partners, ensuring alignment on business objectives and delivery priorities.
• Perform other duties as assigned to support departmental and company objectives.

Senior Director, Global Delivery Services

Engineering Manager

• Recruit, manage, motivate, and coach engineering talents of diverse practices (QA, automation, Dev, DevOps), different seniority levels & working locations (remote work).
• Handle the delivery of applications your team work with, prioritizing work and acting as point of contact for the team when needed.
• Utilize Agile methodology (Scrum) to manage and deliver efficiently, ensuring adherence to company SDLC standards.
• Partner with Product Managers & Architects to align on strategy, priorities and delivery execution for the applications you are accountable for.
• Work with Technology Operations team to define deployment & operation of the applications you handle.
• Provide oversight and review of solution design, estimations, technical sequencing, and code quality to ensure alignment with standards, timelines, and business objectives.
• Liaise with Sales, Services, Support teams and Customers to discuss matters related to applications owned by you.
• Provide high-level effort estimates for planning and prioritization, based on input from engineering teams.
• Build and support a results-oriented culture, fostering innovation, accountability, team collaboration, and empathy.
• Perform other duties as assigned to support departmental and company objectives.

Sales Engineer

• Lead executive-level conversations centered on business outcomes, total cost of ownership, risk mitigation, scalability, and long-term strategic value.
• Serve as the primary solution leader on complex enterprise opportunities from qualification through close.
• Partner cross-functionally with Sales, Product, Marketing, and leadership to align deal strategy and solution positioning.
• Develop and articulate clear value hypotheses aligned to client-defined success metrics early in the sales cycle.
• Conduct structured, consultative discovery with senior stakeholders across Finance, IT, Operations, and Firm Leadership.
• Translate complex technical capabilities into compelling commercial narratives tailored to executive audiences.
• Design and deliver high-impact demonstrations and strategic workshops aligned to client decision criteria.
• Support pricing and commercial discussions by reinforcing quantified business value and transformation outcomes.
• Influence deal direction by identifying risk, competitive differentiation, and expansion opportunities.
• Act as a senior escalation point during evaluations, resolving complex functional or technical concerns with credibility and composure.
• Contribute to evolving pre-sales methodologies and continuously raise the standard of execution.
• Contribute to a high-performance pre-sales culture through collaboration, knowledge sharing, and modeling best-in-class execution.
• Ensure disciplined deal execution through accurate opportunity alignment and forecasting collaboration.
• Manage multiple concurrent enterprise pursuits with professionalism, responsiveness, and precision.
• Perform other duties as assigned to support departmental and company objectives.

Senior Sales Engineer

Data Engineer

• Define and implement the data architecture strategy for our SaaS platform.
• Define a data platform that allows strong data governance, sound operational control, and the flexibility needed by end customers.
• Lead the design and guide the development of scalable models, data pipelines, and data warehouses / lakes using Azure Fabric.
• Collaborate with product teams to understand data requirements and translate them into technical solutions.
• Ensure data integrity, security, and compliance with industry standards and regulations.
• Develop and maintain a data governance framework.
• Oversee the implementation of data integration, ETL processes, and data migration strategies.
• Design and implement advanced analytics and reporting solutions to support business decision-making.
• Partner with other architects and engineers to design and deliver AI solutions using the most current AI practices.
• Mentor and guide junior data engineers and architects.
• Perform other duties as assigned to support departmental and company objectives.​

Data Architect

Full-stack Engineer

• Contribute to system and component-level architecture design, collaborating with engineers and architects to evaluate options and make sound technical decisions.
• Own end-to-end technical execution of key initiatives, from design through delivery, proactively identifying and mitigating risks and dependencies.
• Lead cross-team initiatives and influence platform-level decisions
• Uphold high engineering standards by actively participating in code reviews and applying best practices in CI/CD, testing, observability, and DevOps.
• Partner closely with Product, UX, QA, Security, and Infrastructure teams to deliver solutions that meet both functional and non-functional requirements.
• Lead complex incident response and technical root cause analysis, including on-call participation
• Mentor and support engineers, fostering strong engineering judgment, collaboration, ownership, and continuous learning.
• Remain deeply hands-on, contributing high-quality, production-ready code to critical components and complex problem areas.
• Balance short-term delivery with long-term technical health
• Troubleshoot and resolve complex production issues, applying strong diagnostic and problem-solving skills.
• Support alignment between product priorities and technical execution, contributing to predictable, high-quality delivery.
• Perform other duties as assigned to support departmental and company objectives.

Senior Software Engineer

Sales Development Rep

• Ability to work through substantial lists of inbound leads, target prospects and strategic accounts.
• Adhering to and refining talk tracks, delivering a meaningful value statement, and executing against targeted campaigns.
• Engage with prospects through cold calls using a web dialer, and emails using a high velocity sales tool.
• Secure high-quality meetings between potential clients and Sales, ensuring a smooth transition with accurate scheduling time, date, and strong attendance rates. No show attendance will be measured.
• Follow up on leads and scheduled appointments that were not accepted and re-nurturing them into qualified accepted opportunities.
• Maintain accurate records of leads, outreach activities, and engagement progress within our CRM system.
• Analyze outreach effectiveness and adjust messaging and approach to improve conversion rates.
• Partner with Account Executives & Marketing to align on target accounts and improve meeting quality.
• Leverage marketing, sales tools and emerging technologies, including AI-enabled tools, to improve efficiency and personalization.
• Act as a resource to other SDRs, sharing best practices and supporting team development.
• Able to redirect customers to appropriate resources for specific support resolution (e.g. own positive customer experience).
• Continue self-learning on product platforms and value propositions.
• Perform other duties as assigned to support departmental and company objectives.

Senior Sales Development Representative

Business Analyst

• Partner with senior leaders to define enterprise problem statements, success metrics, and strategic roadmaps.
• Lead mission-critical or enterprise-scale initiatives with high visibility and impact.
• Drive alignment across business, product, and technology strategies.
• Identify and scale AI-enabled productivity opportunities, embedding AI-powered tools and workflows to accelerate analysis and improve decision-making across the organization.
• Anticipate future business needs and proactively design scalable, forward-looking solutions.
• Demonstrated fluency in leveraging AI-powered tools to accelerate analysis, enhance decision-making, and improve day-to-day productivity.
• Establish, evolve, and govern business analysis frameworks and best practices.
• Coach, mentor, and develop business analysts across all levels.
• Represent the Business Analyst function as a trusted advisor to leadership.
• Influence enterprise decision-making through data-driven insights and recommendations.
• Strong stakeholder communication skills.
• ​​Perform other duties as assigned to support departmental and company objectives.