Elite Technology

Full-stack Engineer

• Provide technical leadership for complex, high-impact initiatives, ensuring solutions are scalable, secure, maintainable, and aligned with product and business objectives.
• Lead system and component-level architecture design in partnership with engineers and architects.
• Own end-to-end technical execution for key projects, from design through delivery, proactively managing risks and dependencies.
• Translate high-level designs into well-scoped tasks, estimates, and implementation plans.
• Design, implement, and evolve cloud-native architectures using modern patterns (microservices, event-driven systems, API-first design), technologies and tools.
• Set and enforce high engineering standards through code reviews, CI/CD, testing, TDD, observability, and DevOps practices.
• Build, prioritize, and manage technical debt and drive performance, scalability, and reliability improvements using data-driven insights.
• Mentor and coach engineers, fostering strong engineering judgment, collaboration, ownership, continuous learning and skill development.
• Partner closely with Product Managers, UX, QA, Security, and Infrastructure teams to deliver solutions that meet functional and non-functional requirements.
• Clearly communicate technical trade-offs, risks, and recommendations to both technical and non-technical stakeholders.
• Support alignment between product priorities and technical execution, ensuring predictable, high-quality delivery.
• Remain deeply hands-on, contributing with high-quality, production-ready code for critical components and complex problem areas.
• Troubleshoot and resolve complex production issues, applying strong diagnostic and problem-solving skills.
• Continuously evaluate and adopt modern technologies and tools that improve system reliability and team effectiveness.
• Perform other duties as assigned to support departmental and company objectives.

Tech Lead Engineer

Account Executive

• Achieve and exceed quarterly and annual sales targets by acquiring new Elite customers across assigned U.S. and Canadian territories.
• Work qualified leads and RFP’s through an enterprise sales cycle, maintaining up-to-date follow-ups and actions from lead to close.
• Identify, prospect, and qualify new opportunities through research, networking, and outbound engagement with target law firms.
• Lead end-to-end sales cycles, delivering compelling value propositions to attorneys, finance leaders, and C-suite executives.
• Establish and nurture strong relationships with client stakeholders, acting as a trusted advisor who understands their challenges and business objectives.
• Partner with internal marketing, pre-sales, and channel teams to create effective go-to-market strategies and account plans.
• Maintain in-depth understanding of 3E and eBillingHub capabilities, competitive landscape, and evolving customer needs.
• Use ROI analysis, cost modeling, and data-driven insights to educate and persuade prospective clients.
• Maintain accurate sales records and pipeline data in Salesforce.com, providing reliable forecasts and performance insights.
• Perform other duties as assigned to support departmental and company objectives.

Director

• Provide strategic leadership and governance for all delivery operations across the UK, EMEA, and APAC regions, ensuring consistent methodologies, quality standards, resource utilization, and successful customer outcomes.
• Lead and develop a global delivery organization, including Directors, Managers, Project Managers, and Consultants, with responsibility for performance management, workforce planning, succession planning, employee development, and overall team effectiveness.
• Establish and maintain delivery governance frameworks, monitoring project health, risks, escalations, financial performance, delivery metrics, and operational effectiveness to drive continuous improvement and customer satisfaction.
• Partner closely with Sales and Customer Success teams to support pre-sales activities, delivery scoping, implementation planning, customer adoption, renewals, and expansion opportunities.
• Serve as the senior escalation point for complex, high-risk, or strategic customer engagements, ensuring timely resolution and successful delivery outcomes.
• Collaborate cross-functionally with Product, Technology, Customer Support, and Customer Success teams to enhance the customer experience, influence product direction, and ensure seamless delivery, go-live, and post-implementation support.
• Drive strategic initiatives that improve customer satisfaction, operational efficiency, delivery scalability, time-to-value, and adoption of new tools, processes, and methodologies.
• Act as a key member of both the Global Delivery Services Leadership Team and UK Leadership Team, contributing to organizational strategy, regional execution, culture, employee engagement, and business growth.
• Build and maintain strong relationships with internal and external stakeholders, including executive leadership, customers, and strategic partners, ensuring alignment on business objectives and delivery priorities.
• Perform other duties as assigned to support departmental and company objectives.

Senior Director, Global Delivery Services

Engineering Manager

• Recruit, manage, motivate, and coach engineering talents of diverse practices (QA, automation, Dev, DevOps), different seniority levels & working locations (remote work).
• Handle the delivery of applications your team work with, prioritizing work and acting as point of contact for the team when needed.
• Utilize Agile methodology (Scrum) to manage and deliver efficiently, ensuring adherence to company SDLC standards.
• Partner with Product Managers & Architects to align on strategy, priorities and delivery execution for the applications you are accountable for.
• Work with Technology Operations team to define deployment & operation of the applications you handle.
• Provide oversight and review of solution design, estimations, technical sequencing, and code quality to ensure alignment with standards, timelines, and business objectives.
• Liaise with Sales, Services, Support teams and Customers to discuss matters related to applications owned by you.
• Provide high-level effort estimates for planning and prioritization, based on input from engineering teams.
• Build and support a results-oriented culture, fostering innovation, accountability, team collaboration, and empathy.
• Perform other duties as assigned to support departmental and company objectives.

Sales Engineer

• Lead executive-level conversations centered on business outcomes, total cost of ownership, risk mitigation, scalability, and long-term strategic value.
• Serve as the primary solution leader on complex enterprise opportunities from qualification through close.
• Partner cross-functionally with Sales, Product, Marketing, and leadership to align deal strategy and solution positioning.
• Develop and articulate clear value hypotheses aligned to client-defined success metrics early in the sales cycle.
• Conduct structured, consultative discovery with senior stakeholders across Finance, IT, Operations, and Firm Leadership.
• Translate complex technical capabilities into compelling commercial narratives tailored to executive audiences.
• Design and deliver high-impact demonstrations and strategic workshops aligned to client decision criteria.
• Support pricing and commercial discussions by reinforcing quantified business value and transformation outcomes.
• Influence deal direction by identifying risk, competitive differentiation, and expansion opportunities.
• Act as a senior escalation point during evaluations, resolving complex functional or technical concerns with credibility and composure.
• Contribute to evolving pre-sales methodologies and continuously raise the standard of execution.
• Contribute to a high-performance pre-sales culture through collaboration, knowledge sharing, and modeling best-in-class execution.
• Ensure disciplined deal execution through accurate opportunity alignment and forecasting collaboration.
• Manage multiple concurrent enterprise pursuits with professionalism, responsiveness, and precision.
• Perform other duties as assigned to support departmental and company objectives.

Tech Lead Engineer

Account Executive

Senior Director, Global Delivery Services

Engineering Manager

Senior Sales Engineer