Elia

Ecommerce

• Design, maintain, and improve the user interface and user experience for the company website, intranet, class pages, and internal digital tools.
• Create wireframes, mockups, and design specifications to support new initiatives and ongoing enhancements.
• Ensure digital platforms are intuitive, accessible, responsive, and visually consistent across devices and platforms.
• Collaborate closely with the Director of IT to translate design concepts into functional, scalable solutions.
• Establish and maintain visual standards, templates, and design guidelines to ensure consistency across company platforms and communications.
• Partner with Central Office staff to support consistent branding and presentation of digital content and communications.
• Meet with department leaders and employees to gather requirements, understand workflows, and identify user experience needs.
• Translate departmental and leadership input into effective design solutions aligned with organizational priorities.
• Collaborate with vendors and third-party providers to support user interface, user experience, and design-related needs of systems in use.
• Review, test, and refine digital workflows and interfaces to improve usability, efficiency, and adoption.
• Support updates, enhancements, rollout, and ongoing maintenance of digital platforms.
• Assist with documentation, training materials, and user guidance related to digital interfaces and workflows.
• Provide backup and support for the Director of IT as needed.
• Facilitate planning and strategy discussions related to digital platforms and system improvements.
• Perform other related duties as assigned.

Digital Experience Designer