Tech Operations Engineer
ElevenLabs
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Work alongside our existing UK based Tech Operations team to help ElevenLabs scale globally.
- Serve as the technical point of contact for the region.
- Automate IT processes and manage the technical build out of our new offices.
Requirements
- Automation first mindset with experience managing configuration at scale for macOS
- Experience in Technical Operations, DevOps-adjacent, or IT Engineering roles
- Expertise with Mobile Device Management tooling (e.g Jamf, Kandji, Fleet)
- Experience with SAML, SCIM and OIDC and Identity Access Management (Okta, Google Workspace).
- Scripting skills (Python, Bash or similar) with a proven track record of automating compliance checks, device configurations, and other IT security tasks.
- Experience managing office network equipment (e.g Cisco Meraki, Ubiquiti)
- Proven ability to maintain compliance with SOC2 / ISO27001 (or similar) standards
- Friendly, end-user focussed attitude
- Bonus: Open source contributions (e.g a tool you built to automate something)
- Bonus: Prior experience in a high growth / startup environment
- Bonus: Deep understanding of endpoint security standards (NIST/CIS)
- Bonus: Can commute to our (new) New York office
- Bonus: Knowledge of osquery
- Bonus: Terraform (or other infrastructure as code) experience
- Bonus: Strong hands-on experience with VPNs, firewalls, and secure network environments, with knowledge of modern security practices such as Zero Trust networking
Benefits
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automationmacOS configuration managementMobile Device ManagementSAMLSCIMOIDCscriptingPythonBashnetwork equipment management
Soft Skills
end-user focused attitude
Certifications
SOC2ISO27001