Staff VP, Digital Experience and Engagement
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California • New York • United States
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Salary
💰 $217,440 - $391,392 per year
Job Level
About the role
- Responsible to create and drive enterprise self-service, digital product and experience and personalization strategy
- Develop business case and enterprise alignment and sign-off on value of key digital and conversational AI experience investments
- Leads implementation and execution of an AI-enabled self-service roadmap for the company
- Responsible for omni-channel product prioritization to achieve consumer engagement and experience objectives
- Liaison with key stakeholders and business leaders for digital experience priorities
- Hires, trains, coaches, counsels, and evaluates performance of direct reports
Requirements
- Requires a BA/BS degree in Information Technology, Computer Science or a related field
- Minimum of 10 years of leadership experience in Human Centered Design
- Experience to design and implement systems, processes to transform consumer experience through integration of multi-channel, omni-channel analytics, product management, product strategy experience or programming environment
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
- merit increases
- paid holidays
- Paid Time Off
- wellness programs
- financial education resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI-enabled self-serviceomni-channel analyticsproduct managementproduct strategyHuman Centered Design
Soft Skills
leadershipcoachingperformance evaluationstakeholder engagement
Certifications
BA/BS degree in Information TechnologyBA/BS degree in Computer Science