Customer Service Representative
Element Solutions Inc
full-time
Posted on:
Location Type: Office
Location: Japan
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About the role
- deliver exceptional end-to-end customer support to assigned accounts within Japan region
- act as the primary liaison between customers and internal functions
- manage full order lifecycle: order entry, confirmation, scheduling, shipment coordination, invoicing
- coordinate with manufacturing and supply chain teams
- investigate and resolve order discrepancies, claims, and complaints in a timely manner
Requirements
- Bachelor's degree or Diploma in business management or relevant disciplines
- experienced in customer service function
- ability to manage customers expectations and requests
- ability to work cross functionally in a global organization
Benefits
- competitive base salary
- generous performance related bonus scheme
- corporate medical insurance plan
- annual leaves
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportliaisonorder managementproblem solvingcross-functional collaborationexpectation management
Certifications
Bachelor's degreeDiploma in business management