EK Health Services Inc.

Manager

• Communicate with medical providers, employers and with injured workers
• Perform a complete nursing evaluation to determine needs of patient
• Review and evaluate all medical correspondence, provider reports, & treatment plan history
• Evaluate clinical status of claimant and research for alternative options to treatment as warranted
• Communicate with the claims examiners regarding directives, and provide updates on file status
• Arranging transportation services when necessary and authorized
• Evaluating therapy facilities and their progress on specific cases
• Prepare comprehensive notes following any discussions had with injured worker, medical providers, claims examiners, and employers in the case file
• Discuss the analyzed data and the comprehensive plan of care with the insurance representative prior to implementation
• Upon authorization, implement this plan of care with patient, physician and health care providers
• Arrange for care/services as needed (home care, procedures, medication, equipment or supplies)
• Monitor the plan of care with modifications or changes suggested to the patient and physician as the need arises
• Coordinate information between all parties (injured worker, physicians, employer, other providers, such as therapists, and attorney, if any is involved)

Telephonic Case Manager, RN – Compact License

Account Manager

• Reporting to the Vice President of Client Services, the Account Manager supports the retention, satisfaction, and growth of a portfolio of EK Health’s clients through consistent communication, accurate execution of client programs, and timely issue resolution
• This role focuses on relationship building, service coordination, and data-driven client support while developing the skills needed to manage more complex accounts over time
• Serve as a day-to-day point of contact for assigned clients under the guidance of senior leadership
• Maintain consistent client communication via phone, email, virtual, and in-person meetings
• Track and document all client interactions and activities in HubSpot
• Support client reviews by gathering data, preparing materials, and updating client records
• Report on program performance, achievements and cost savings with monthly, quarterly and/or annual stewardship reviews
• Escalate issues, risks, or concerns appropriately to senior team members
• Assist in the development and maintenance of Strategic Client Plans
• Evaluate program enhancement opportunities
• Participate in monthly client plan reviews and updates in HubSpot
• Coordinate reporting, meeting logistics, and follow-ups
• Track service outcomes, basic performance metrics, and client feedback
• Support invoice review and assist with accounts receivable follow-up
• Coordinate issue tracking and resolution with internal teams
• Monitor revenue and utilization trends for assigned clients
• Assist in identifying potential service expansion or cross-sell opportunities
• Assist in the preparation of reports and proposals
• Escalate revenue declines or utilization concerns to leadership
• Develop a strategic plan for revenue growth or retention strategies
• Assist with contract renewal preparation and documentation
• Support annual fee validation and pricing reviews
• Help review, update, and distribute client protocols as required
• Ensure client records align with contractual and operational requirements

Account Manager – Healthcare, Workers Compensation

Account Executive

• Develop and manage a pipeline of mid-to-large employer opportunities
• Build relationships with key decision-makers across HR, Risk, and executive leadership
• Navigate complex sales cycles involving multiple stakeholders and influencers
• Partner with brokers, consultants, and strategic partners to drive new business
• Lead consultative sales conversations focused on outcomes, value, and long-term impact
• Own the full sales cycle from prospecting through close

Sales Executive – Healthcare

• Proactively identify and pursue new business opportunities across a regional or national territory
• Build relationships with key decision-makers and influencers
• Lead thoughtful, consultative sales conversations focused on client needs
• Manage the full sales cycle from initial outreach to close
• Collaborate with internal teams to deliver a strong client experience
• Maintain an active pipeline and consistent outreach activity
• Represent the company at industry events and networking opportunities

Telephonic Case Manager, RN – Compact License

Telephonic Case Manager, RN – Compact License

Account Manager – Healthcare, Workers Compensation

Sales Executive – Healthcare

Sales Executive – Workers Compensation