EIS Group

Manager

• Analyze existing workflows and recommend technology-driven solutions to improve efficiency and productivity.
• Manage change management activities and promote adoption of new systems, processes, and tools.
• Coordinate with IT, Operations, Finance, and other departments to ensure successful implementation of digital initiatives.
• Monitor project performance, identify risks, and implement mitigation strategies.
• Track and report key performance indicators (KPIs) and project milestones to senior leadership.
• Evaluate emerging technologies and industry trends to support continuous improvement efforts.

Digital Transformation Manager

Operations

• Manage and optimize sales and operational processes to improve productivity and customer satisfaction.
• Maintain and analyze CRM data to ensure accuracy and provide actionable insights.
• Support forecasting, pipeline management, and sales performance reporting.
• Coordinate order processing, account management, and customer onboarding activities.
• Collaborate with cross-functional teams including Sales, Finance, Customer Success, and Operations.
• Develop dashboards and reports to track key performance indicators (KPIs).
• Identify process improvement opportunities and implement scalable solutions.
• Assist with pricing, contracts, renewals, and sales documentation.
• Monitor service levels and ensure timely resolution of operational issues.
• Prepare weekly and monthly reports for management and executive leadership.

Sales and Operations Specialist

Analyst

• Transform and validate data from multiple business systems
• Build and maintain datasets, reports, and dashboards
• Support data migration and integration projects (ERP/CRM/cloud)
• Analyze data to identify trends and business insights
• Ensure data accuracy, consistency, and governance compliance
• Collaborate with business, IT, and operations teams
• Automate manual data processes where possible

Data Transformation Analyst

• Manage and supervise deskside and end-user support personnel.
• Oversee incident, problem, and service request management processes.
• Monitor service desk performance metrics and implement continuous improvement initiatives.
• Coordinate hardware and software deployment, maintenance, and lifecycle management.
• Ensure compliance with company IT policies, security standards, and procedures.
• Collaborate with internal departments and external vendors to resolve technical issues.
• Develop and maintain support documentation, knowledge bases, and standard operating procedures.

Deskside Support Manager

• Develop and execute digital transformation strategies aligned with organizational goals
• Lead cross-functional projects involving process automation, system modernization, and digital innovation
• Evaluate existing business processes and identify opportunities for improvement through technology solutions
• Collaborate with stakeholders to define project objectives, requirements, and success metrics

Sales

• Lead, mentor, and manage a team of remote sales professionals.
• Develop and execute strategic sales plans to achieve revenue and growth targets.
• Monitor team performance and provide coaching to improve productivity and results.
• Identify new business opportunities and market trends.
• Build and maintain strong relationships with key clients and stakeholders.
• Establish sales forecasts, budgets, and performance metrics.
• Conduct virtual sales meetings, training sessions, and performance reviews.
• Collaborate with marketing, operations, and customer success teams to optimize sales efforts.
• Prepare and present sales reports to senior leadership.
• Ensure compliance with company policies and sales procedures.

Digital Transformation Manager

Sales and Operations Specialist

Data Transformation Analyst

Deskside Support Manager

Digital Transformation Manager

Senior Sales Manager