Sales and Operations Specialist

EIS Group

Senior Sales and Operations Specialist optimizing and supporting sales and operational workflows for Eis Group USA. Collaborating with cross-functional teams to drive revenue growth and improve efficiency.

Posted 6/19/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $55 - $80 per hourWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage and optimize sales and operational processes to improve productivity and customer satisfaction.
Maintain and analyze CRM data to ensure accuracy and provide actionable insights.
Support forecasting, pipeline management, and sales performance reporting.
Coordinate order processing, account management, and customer onboarding activities.
Collaborate with cross-functional teams including Sales, Finance, Customer Success, and Operations.
Develop dashboards and reports to track key performance indicators (KPIs).
Identify process improvement opportunities and implement scalable solutions.
Assist with pricing, contracts, renewals, and sales documentation.
Monitor service levels and ensure timely resolution of operational issues.
Prepare weekly and monthly reports for management and executive leadership.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Operations Management, Marketing, Finance, or a related field.
2+ years of experience in sales operations, business operations, customer success, or a related discipline.
Strong experience with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics.
Advanced proficiency with Microsoft Excel, Google Sheets, and reporting tools.
Experience using ERP systems and business intelligence platforms is preferred.
Excellent analytical, organizational, and problem-solving skills.

Benefits

Comp & perks

Competitive hourly compensation.
Medical, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and company holidays.
Professional development and training opportunities.
Flexible remote work environment.
Performance-based bonuses and advancement opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM data analysissales performance reportingforecastingpipeline managementprocess improvementdashboard developmentreporting toolsERP systemsbusiness intelligencedata accuracy

Soft Skills

organizational skillsanalytical skillsproblem-solving skillscollaborationcustomer satisfaction focuscommunication skillsleadershiptime managementadaptabilityattention to detail