Effectual

Procurement

• Negotiate cloud service agreements, terms, and discounts with cloud vendors
• Manage vendor relationships and serve as a primary point of contact for cloud service providers
• Draft, review, and manage cloud service contracts to ensure compliance and favorable terms
• Monitor and manage cloud procurement activities to support contract operations and cost objectives
• Collaborate with FinOps and engineering teams to align procurement strategies with cloud financial goals

Cloud Procurement Specialist

Operations

• Gather, clean, and study data sets to help solve problems and support stakeholder decision-making
• Conduct data analytics projects to provide information and insights for solution development
• Implement data standards and deploy automation tools to extract, synthesize, and validate data from multiple sources; transform data into usable metrics
• Construct data sets, monitor data quality, troubleshoot, and resolve database issues to ensure data integrity
• Utilize scripting and querying tools (Python, R, SQL), data visualization/BI tools, statistical methods, and data modeling to produce reports, data files, and dashboards
• Create cloud financial models that accurately forecast cloud costs and assess the impact to contract operations
• Analyze cloud spending patterns and provide insights to optimize cloud resource utilization
• Support budgeting, forecasting, and financial reporting related to cloud costs

FinOps Analyst

• Develop a FinOps Framework: Create a set of processes and best practices for cloud cost management, budgeting, and forecasting
• Define financial governance policies to ensure compliance and accountability
• Establish and lead a FinOps Office that meets regularly, communicates with stakeholders and tracks progress of FinOps initiatives
• Develop training materials and processes for driving adoption of FinOps practices within the organization
• Conduct training sessions for finance, operations, and engineering teams to ensure overall cloud cost transparency and cost optimization

FinOps Manager

Human Resources

• Support new hires as a point of contact from offer acceptance through Day 30, following established HR processes to ensure a consistent and welcoming experience
• Initiate and track I-9 completion within legal deadlines; conduct E-Verify as required
• Assist with coordinating equipment orders and system access requests with IT; confirm delivery and access before each new hire’s start date
• Follow established onboarding checklists for each new hire cohort, tracking completion and escalating gaps to HR leadership
• Send welcome communications and Day 1 logistics emails using established templates
• Support buddy program coordination as directed by HR leadership; notify buddies, facilitate introductions, and maintain the buddy tracker
• Send Day 5, Week 2, and 30-day check-in communications from established templates; flag early disengagement signals to HR leadership
• Send manager reminder templates prior to each cohort start date; follow up with managers on Day 1 responsibilities as directed by HR leadership
• Enroll new hires in Udemy Business and assign appropriate learning paths on Day 1
• Support the creation and maintenance of accurate employee records in ADP Workforce Now, including new hire setup, status changes, and terminations

HR Coordinator

Full-stack Engineer

• Serve as the technical lead on enterprise client engagements. Establish architectural direction, make key design decisions, and make sure delivery stays aligned with business objectives and engineering best practices. This includes designing new solutions for critical business needs as well as improving existing ones.
• Assess in-flight projects by evaluating existing architectures, codebases, team dynamics, and backlogs. Identify what's working, what's not, and where the biggest opportunities are.
• Evaluate and recommend emerging cloud technologies and modernization approaches to support client initiatives.
• Lead large feature releases that cross-team boundaries or require coordination with client teams
• Define technical strategies for replacing legacy and monolithic systems with cloud-native microservices architectures.
• Contribute reusable reference architectures, accelerators, and engineering standards back to the broader App Modernization practice.
• Architect, build, and maintain microservice-based systems, ensuring scalability, resilience, and maintainability across distributed environments.
• Design and implement service integration patterns. This includes inter-service communication, API gateway configuration, external platform API integration, and distributed data flows through deployment.
• Own the technical delivery strategy for features and workstreams. Delegate and oversee implementation but stay hands-on where it matters.
• Use AI development tools effectively to accelerate code production, while applying the engineering rigor to critically evaluate AI-generated output. You should also be able to guide other engineers on the team in doing the same.
• Drive technical debt reduction and performance optimization across the codebase.
• Define and enforce engineering standards for code quality, testing, and deployment.
• Engage directly with client technical and business leadership to understand requirements and align on technical approach. Build trusted advisor relationships over the course of engagements.
• Integrate into existing client team structures, working within their sprint cadences, tooling, and processes. Identify and drive improvements to how the team works.
• Mentor individual contributors through code reviews, pairing sessions, and technical coaching.
• Contribute to requirements refinement and story decomposition. Help close gaps between what the business is asking for and what gets built.
• Support engagement scoping and effort estimation. Provide technical input into statements of work and, when needed, participate in pre-sales technical discussions.
• Identify and evangelize long-term technical direction for teams and projects.

Principal Software Engineer

• Provide technical support and innovative cloud solutions in alignment with business objectives, by designing, architecting, maintaining, and operationalizing cloud-based .NET applications and systems on the AWS Cloud.
• Design, implementing, integrating, maintaining, optimizing, and administering cloud solutions, infrastructures, and platforms.
• Evaluate, test, design, develop, and integrate new cloud technologies and processes to support existing infrastructure and modernization efforts and provides recommendations for future technologies and growth
• Support and maintain existing software functionality; to investigate, analyze and correct identified defects
• Improve the maintainability and performance of existing software through application refactoring
• Independently responsible for the entire lifecycle of medium and large features from design through deployment.
• Perform pull requests / merge requests, branch management, and build and deployments
• Build, deploy, and maintain CI/CD pipelines for multiple stacks
• May serve as a technical lead on projects
• Review technical design documentation and participates in technical reviews
• Create proper documentation for software being built

Senior Software Engineer

Backend Engineer

• Design, install, configure, and maintain cloud-based database environments
• Monitor database performance and proactively identify and address performance issues.
• Ensure the security of the database environment, including access control and data encryption
• Develop and implement backup and recovery procedures to ensure the integrity of the database
• Plan and execute database upgrades and migrations
• Provide technical support to end-users and troubleshoot issues with the database
• Automate database maintenance and management tasks where possible
• Create as built documentation for database service configurations and options
• Stay current with emerging trends and technologies in cloud-based database solutions
• Maintain familiarity with infrastructure as code (IaC) and CI/CD pipeline with respect to cloud database offerings.
• Collaborate with other team members and stakeholders to ensure the database architecture design meets performance and scalability requirements.
• Supporting rigorous project governance and execution achieved through:
• Meeting with team members daily to review progress.
• Submitting time on assigned projects, daily.
• Supporting project delivery team members by:
• Always operating with transparency
• Being responsive to requests from team members for information
• Communicating working preferences and understanding the working preferences of others to help develop a high-performing team that operates with respect, effectiveness, and efficiency.
• Specific Responsibilities of the DBE
• Designing, implementing, and maintaining databases: The DBE is responsible for designing and implementing the organization's database system, and for ensuring that it is maintained and updated as needed.
• Monitoring and optimizing database performance: The DBE must analyze the database system monitoring to ensure that it is performing optimally. This may include identifying and resolving performance bottlenecks, optimizing compute and storage, and provide guidance on poorly performing queries.
• Ensuring data security and integrity: The DBE must ensure that the organization's data is secure and that access to the database system is properly controlled. This may include implementing security policies and procedures, configuring user access, encryption at rest and in transit, and managing data backups and recovery.
• Providing technical support and vendor escalation: The DBE must provide technical support to end-users of the database system, including troubleshooting issues and providing guidance on how to use the system effectively. The DBE will submit and respond to vendor support cases (AWS and other).
• Collaborating with other teams: The DBE must work closely with other teams, such as development, cloud operations and infrastructure teams, to ensure that the database system is integrated with other systems and is optimized for performance.

Senior Database Engineer

Onboarding Specialist

• Serve as the first HR point of contact for new hires from offer acceptance through Day 1
• Initiate IT setup ticket immediately upon offer acceptance — laptop/VDI, system accounts, software licensing — and confirm completion with IT at least 1 business day before the new hire's start date
• Monitor IT ticket status and escalate to the HR Generalist if SLA is missed
• Create and configure new hire records in ADP Workforce Now
• Enroll new hires in Udemy Business and assign the Universal Core learning path (Path 1) on or before Day 1; assign department-specific path (Path 2 or 3) at the start of Week 1
• Create the new hire's Jira onboarding board using the appropriate department template; assign all tasks to the new hire and set yourself as watcher
• Coordinate buddy program assignments with hiring managers; confirm buddy is assigned at least 3 days before start date, notify the buddy, and share the buddy guide
• Confirm hiring manager has sent a personal welcome message to the new hire before Day 1
• Send welcome email with Day 1 logistics, system access details, and first-week overview
• Conduct a Day 1 check-in with every new hire to confirm access is functional, answer questions, and set a welcoming tone; escalate any IT access failures as P1 same-day
• Monitor Jira onboarding boards daily — flag overdue or blocked tasks within 24 hours
• Track Udemy path completion throughout orientation and send reminders for overdue courses
• Coordinate 30, 60, and 90-day milestone check-in conversations with new hires
• Distribute Manager Satisfaction Surveys and New Hire Experience Surveys at each milestone
• Send milestone reminders to hiring managers at 30, 60, and 90 days; escalate non-response directly to the HR Generalist
• Track buddy check-in completion weekly; flag missed check-ins to the HR Generalist
• Escalate concerns, disengagement signals, or onboarding red flags to the HR Generalist promptly — do not hold these
• Maintain the New Hire Tracker for all active new hires — update status, milestone completions, Jira board links, and delivery-ready certification
• Keep the Buddy Tracker current and initiate spot bonus or incentive processing upon buddy program completion
• Contribute data to the HR Generalist for quarterly onboarding performance reports
• Ensure consistency across department tracks — the experience quality should be the same whether a new hire is in Delivery, PMO, or any future department track
• Support the HR Generalist in identifying process gaps and continuous improvement opportunities
• Manage onboarding schedules and logistics for all active new hires simultaneously

Employee Onboarding Specialist

Program Manager

• Coordinate day-to-day program management operations across a portfolio of contracts, ensuring administrative, operational, and reporting activities are executed accurately and on schedule
• Monitor timesheet completion, accuracy, and approvals across all personnel to ensure compliance with internal policies and customer billing requirements
• Track and report on contract financial performance, including budgets, burn rates, revenue, margins, and period-of-performance milestones such as option years and contract modifications
• Support monthly billing and invoicing activities, including labor reconciliation, subcontractor and vendor invoice review, billing event creation, and reporting and tracking of reimbursable costs such as travel and other direct costs
• Provide project coordination support for contracts without assigned&nbsp;leadership, helping&nbsp;maintain&nbsp;communication among delivery teams, customers, contracting offices, and internal stakeholders
• Serve as a coordination point across internal and external stakeholders, including program personnel, leadership, finance, HR, recruiting, subcontractors, vendors, and customers
• Maintain and administer&nbsp;program management&nbsp;operational systems and reporting tools, including&nbsp;Certinia&nbsp;PSA (FinancialForce) and related business systems&nbsp;(SharePoint, Confluence, Jira, Greenhouse), ensuring data accuracy, process compliance, and effective reporting
• Track and report on resource&nbsp;utilization, capacity planning, and workforce forecasting to support leadership decision-making
• Support recruiting and onboarding coordination, including&nbsp;maintaining&nbsp;job descriptions, onboarding tracking, and&nbsp;facilitating&nbsp;new hire integration activities such as system access and organizational alignment
• Maintain&nbsp;records related to employee certifications, skills matrices, resumes, and required training&nbsp;
• Develop, document, and&nbsp;maintain&nbsp;program management&nbsp;processes, training materials, and operational documentation, supporting continuous improvement and compliance initiatives.

Program Operations Analyst

Cloud Engineer

• Architect and refine AI-driven cloud solutions within AWS
• Deploy and optimize workloads through managed AWS AI services and containerized platforms
• Modernize legacy applications
• Accelerate secure cloud-native migrations
• Evaluate existing infrastructure to recommend AI-enabled enhancements aligned with mission objectives
• Implement Infrastructure as Code and CI/CD automation
• Integrate AI capabilities into enterprise systems and data platforms
• Leverage tools such as Kiro (formerly Amazon Q Developer) to enhance development efficiency
• Participate in architecture and security reviews
• Advise technical leadership on AI strategy, roadmap execution, and cloud optimization initiatives

AI Cloud Engineer

Manager

• Partner with Commercial Sales and Delivery leaders to align staffing supply with active project needs and pipeline demand across the commercial customer base
• Develop and maintain short- and long-term capacity forecasts by role, AWS skill set, and engagement timeline
• Build and maintain dashboards tracking utilization, bench time, billability, and hiring gaps specific to the Commercial portfolio
• Design and implement scalable resource management processes, templates, and tools tailored to support rapid Commercial growth
• Introduce best practices from enterprise consulting environments while keeping frameworks lean and adaptable to Effectual’s pace
• Partner with HR, Talent Acquisition, Delivery, and Finance to align Commercial workforce planning with hiring timelines, budgeting, and revenue goals
• Support project start-up and onboarding to ensure timely deployment of resources on commercial engagements
• Serve as a trusted advisor to executive leadership on Commercial utilization trends, capacity constraints, and scaling readiness
• Work closely with the Commercial Sales team to anticipate pipeline shifts and proactively plan for staffing needs before deals close
• Facilitate regular portfolio resource review meetings to balance competing priorities across commercial programs
• Build strong cross-functional relationships to improve transparency and accelerate decision making in a fast-moving sales environment

Delivery Resource Manager

Project Manager

• Project Portfolio Management: Manage multiple projects within a portfolio, ensuring understanding of organizational goals and priorities. Prioritize projects based on strategic objectives, resource availability, and client needs.
• Resource Allocation & Optimization: Allocate resources across multiple projects to maximize efficiency and productivity. Identify resource gaps and constraints, and collaborate with partners to address resource needs.
• Budget and Financial Management: Manage project budgets, including forecasting, tracking expenses, and ensuring projects are delivered within budgetary constraints. Identify opportunities to improve costs and improve project profitability.
• Client Relationship & Business Development: Develop relationships with clients, understanding their goals. Identify opportunities for additional business and collaborate with sales team to pursue new projects and opportunities.
• Leadership & Mentorship: Provide leadership and mentorship to project teams, guiding junior team members and fostering their professional development. Lead by example, demonstrating best practices in project management and client engagement.
• Risk Management: Evaluates risk assessment for complex projects. Audit projects to identify risk status. Develop and own paths to green resolutions for identified risks.