Program Manager

Effectual

Program Manager overseeing project delivery ensuring success for Effectual's clients. Develop strong relationships with stakeholders while leading cross-functional teams to achieve business objectives.

Posted 6/22/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $160,000 - $210,000 per yearWebsite

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Hard Skills

project managementrisk managementcloud maturity assessmentchange managementprogram financial managementstakeholder managementresource allocationtimeline negotiationcost estimationScrum practices

Soft Skills

strategic leadershipcollaborationcommunicationmentoringrelationship buildingproblem-solvingaccountabilitynegotiationcoachingteam motivation

Tools & Technologies

AWS CloudAzureGCPproject management softwareMicrosoft SuiteEffectual's Delivery Frameworkstatus reporting toolscollaboration platformsbudget management toolsgovernance tools

Certifications & Qualifications

PMI PMP CertifiedCertified Scrum Master

Industry Keywords

professional servicesIT ConsultingIT Servicescloud platformsprogram managementdelivery frameworkstakeholder engagementbusiness prioritiesproject deliverablesprogram risks

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformPMP

About the role

Key responsibilities & impact

Provide strategic leadership and direction for complex and high-impact programs, ensuring alignment with organizational objectives and priorities.
Champion Effectual's Delivery Framework through Scrum or hybrid practices, facilitating collaboration with project resources, partner teams, and customer stakeholders to monitor progress, remove obstacles, and drive accountability.
Coordinating staffing of customer workstreams and serve as the escalation point for risk management and mitigation of customer concerns
Cultivating productive, trusted relationships with key customer executives and stakeholders
Understand customer business priorities and objectives, and ensure that Effectual's work is focused on delivering value, driving outcomes, and supporting strategic goals
Engage executive stakeholders with regular program updates, addressing concerns and securing necessary support and resources.
Translate objectives and requirements into actionable project plans and deliverables.
Communicate and negotiate timeline adjustments, prepare and deliver change orders, and conduct weekly status meetings and reports.
Research and respond to client inquiries, including technical and billing questions, in a timely manner.
Foster long-term client partnerships, identifying opportunities for repeat business and referrals.
Assess customer governance and cloud maturity; develop tailored communication and governance plans.
Allocate, schedule, and manage project resources, resolving conflicts as needed.
Hold team members accountable to task and timeline commitments; ensure timely and accurate time entry, review, and approval.
Manage program resources and budgets, optimizing allocation to maximize efficiency and ROI while identifying cost-saving opportunities.
Monitor project financials against forecasts, flagging risks to timeline, budget, or scope to PS leadership and Account Executives promptly.
Prepare level-of-effort (LOE) and duration estimates for leadership review and cost estimation.
Identify and assess program risks and dependencies, developing mitigation strategies and contingency plans to ensure program success.
Facilitate stakeholder meetings, gather client-requested information, and clarify deliverables and definitions of done.
Mentor and coach less experienced Effectual PMs to strengthen delivery, leadership, and stakeholder management skills.
Include Account Executives in key project milestones (e.g., kickoff, close-out) and communicate potential opportunities for follow-on work.
Maintain open, proactive communication with partner and client delivery teams to ensure seamless engagement delivery.
Lead change management efforts, ensuring effective communication, stakeholder engagement, and organizational readiness for transformation initiatives.
Lead and motivate project teams, fostering a collaborative environment, providing mentorship, and facilitating lessons learned sessions to continuously improve project management practices.

Requirements

What you’ll need

Degree in Business Administration, Project Management, Computer Science, or a related field
Minimum of 3 or more years of experience working with AWS Cloud or other major cloud platforms such as Azure or GCP
Minimum of 7 or more years of experience as a Program Manager or similar role within a professional services organization focused on IT Consulting or IT Services
Knowledge of industry best practices and trends in professional services
Proficiency in project management software and tools
Proficiency in Microsoft Suite tools
PMI PMP Certified and in Good Standing
Certified Scrum Master in Good Standing

Benefits

Comp & perks

Medical, dental, and vision health insurances,
Short term disability, long term disability and life insurances,
401k with Company match
Paid time off (PTO) (120 hours PTO that accrue over one year)
Paid time off for major holidays (14 days per year)