EEOC

Data Engineer

• The Senior Lead Product Manager is responsible for defining and delivering the strategy, roadmap, and platform capabilities for the Zelle Data Platform.
• The role will gather and structure Zelle data assets in a way that supports analytics, near-real-time use cases, and responsible data activation across the enterprise.
• This leader will align engineering, data, risk, growth product, and enterprise data stakeholders around reusable data capabilities that create value for internal teams, clients, and the broader Zelle business.
• Own the product strategy and roadmap for the Zelle Data Platform, including capabilities that support analytics, near-real-time use cases, and responsible data activation.
• Lead the roadmap for Zelle Data Lake and the integration framework with our enterprise data platform, including delivery of the first version of the Zelle Data Lake.
• Identify, prioritize, and develop new Zelle data assets and interfaces that enable ongoing data asset growth and reuse across the business.
• Collaborate with platform consumers, including developers, data engineers, growth product teams, enterprise data partners, fraud risk management, and clients who need to leverage the platform.
• Establish product direction for data ownership, governance, availability, and quality for Zelle within the enterprise data strategy.
• Translate business, client, risk, and technical needs into clear requirements, user stories, prioritization decisions, and release plans.
• Make principled trade-off decisions between reusable platform capabilities and one-off data solutions, with clear ownership for follow-up and outcomes.
• Define and track platform success metrics such as data asset adoption, availability, quality, latency, consumer onboarding, and business value enabled.

Senior Lead Product Manager – Data Platform

Project Manager

• Responsible for the coordination and completion of all aspects of project
• Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project
• Approves reports for upper management regarding status of project
• Oversees project plans and cost projections and approves revisions as appropriate
• Aligns project activities with organizational objectives; ensures project outcomes equate to organizational success.
• Oversees the development of policies and procedures to meet project requirements
• Oversees the resolution of problems in order to maintain progress
• Oversees key activities and ensures accuracy of project documents and reports.

Project Manager III – Grant Funded

• Oversee, coordinate, and manage activities and resources for an assigned project.
• Establish and implement project management processes to ensure project requirements are delivered effectively, within budget, in compliance with established standards, and within the specified time frame.
• Manages the day-to-day operational aspects of a project and scope.
• Works with client to identify project objectives and establish project parameters, budgets, deliverables, and deadlines.
• Develops project plans and cost projections and makes revisions as appropriate; identifies and allocates resources and prioritizes tasks to ensure objectives are met.
• Aligns project activities with organizational objectives; ensures project outcomes equate to organizational success.
• Coordinates the development of policies and procedures to meet project requirements.
• Interfaces with relevant parties to resolve problems, maintain progress, and maintain mutual interaction of respected parties.

Project Manager II – Grant Funded

Full-stack Engineer

• build and enhance a dynamic integration platform that connects with dozens of applications
• leverage tools such as OutSystems, .NET, Node.js, and React
• engage in operational aspects of cloud and virtual infrastructure

Full Stack Software Developer

• Resolve a problem with a complete end-to-end solution in a fast and agile environment
• Develop software and systems from vision to production-ready
• Help clients overcome their most difficult challenges using the latest architectural approaches, tools, and technologies
• Ensure the solution developed considers the current architecture and operating environment, as well as future functionality and enhancements

Software Engineer

Product Manager

• drive the design and implementation of the entire product management process from ideation to distribution for all product lines
• manage rollup of product line roadmap and cross product line planning activities
• set the long-term vision and product-line-level strategy
• coordinate business and product strategies as well as budgets
• develop baseline KPI and OKRs for product line tracking
• develop and design new product lines based on data from research
• coordinate cross-product line planning sessions with engineering and infrastructure teams
• ensure products and releases are launched correctly and on schedule

• Help clients find answers in their data to impact important missions
• Build advanced technology solutions and implement data engineering activities
• Deploy and develop pipelines and platforms that organize and make disparate data meaningful
• Work with and guide a multi-disciplinary team of analysts, data engineers, developers, and data consumers in a fast-paced, agile environment
• Manage the assessment, design, building, and maintenance of scalable platforms for clients

Senior Data Engineer

Engineer

• Identify and implement ways to harden systems and reduce their attack surface
• Design and build secure systems for federal government IdAM program
• Collaborate with existing client IdAM team
• Investigate new techniques and provide alternatives in network design
• Maintain a world-class IdAM program for the client

ICAM Engineer

Analyst

• Apply alternate format rules, industry standards, and Crawford Technologies guidelines.
• Learn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirements.
• Configure and manage proprietary software, including ICF/INI files and processing logic.
• Build, test, and maintain automated applications used to create accessible customer documents.
• Assist with document accessibility assessments and generate assessment reports.
• Work with configuration files, proprietary tools, and version control systems across test and production environments.
• Participate in requirements gathering, estimating timelines, and documenting application updates.
• Troubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident tickets.
• Communicate requirement changes to the Project Manager.
• Provide training to team members and support occasional client training sessions.
• Continuously learn new tools, programming concepts, and accessibility best practices.

Application Analyst, Document Accessibility and Alternate Format

Account Executive

• Follow up on referrals and new leads in a timely fashion.
• Coordinate sales activities with Marketing and Business Development to maximize lead generation activities.
• Follow-up on leads and advise team on best next steps.
• Contact new and existing customer base to sell additional software and services.
• Learn emerging growth areas such as automated language translation, workflow-driven accessibility remediation.
• Prepare proposals, presentations, demos, and sales contracts.
• Inform and contribute to company growth strategy and market proposition.
• Provide on-time and accurate/realistic sales forecasts.