Responsible for delivery of very large, complex programs including groups of inter-related projects targeted to meet one or more key company strategic business goal(s).
Accountable for establishing project/program management framework, tracking progress, managing risk, and controlling change in order to ensure delivery that meets time, cost and quality objectives.
Understands Portfolio priorities and drives successful business outcomes within the program and aligned projects per aligned priorities.
Manage all aspects of multiple interrelated projects within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives.
Align project/program plans and interdependencies to ensure Program Roadmap success and Resources capacity.
Perform program level governance review of all associated projects to ensure they are tracking to be on time, within budget, and defect free to ensure customer value commitment.
Monitor projects on an ongoing basis, evaluating progress, proactively works with project teams mitigating risk and effective issue resolution across program.
Establishing best practices, templates, policies, tools and partnerships to expand and mature and improve effectiveness in support of meeting business objectives.
Coach/Mentor other PMO team members on policies and procedures and best practices.
Support all internal and externally driven audits of projects within program.
Engage cross project interdependency scheduling to ensure project interdependencies are documented and tracked including defining critical program level milestones within each project for visibility.
Provides effective leadership and coaching to all stakeholders ensuring effective delivery of project/program outcomes in terms of cost, schedule, budget and quality.
Creates and maintains master program plan for all active aligned projects and status reporting regarding program level milestones, success criteria, deliverable, dependencies, risks and issues, effectively communicating including executive leadership.
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Requirements

Education and experience typically obtained through completion of a Bachelor’s Degree in Business, Project Management and/or Computer Science or related field.
Project Management Professional (PMP) certification or related certifications or equivalent work experience
Minimum of 8 or more years of related experience in program management
Demonstrated program management experience and people leadership and mentorship in business and technical environments
Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems.
Ability to handle multiple complex projects within program / programs, to work independently, have excellent follow-up, and meet tight deadlines for deliverables.
Possess excellent analytical and problem-solving abilities, and be able to deal effectively with ambiguity and constant change
Excellent oral, written and interpersonal skills to interact proficiently with executive leadership, staff and vendors
Highly engaged, self-starter with ability to balance achieving business results, fostering collaboration and influencing business strategies
Proactive in identifying and driving process improvements and documenting efficiency gains within the organization
Demonstrated experience with Agile and Waterfall methodologies and all aspects of the System Development Life Cycle (SDLC) methodology and tools.
Background and drug screen.

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementproject managementAgile methodologyWaterfall methodologySystem Development Life Cycle (SDLC)risk managementfinancial analysisdata processingapplication systemscommunication systems

Soft Skills

leadershipmentorshipanalytical skillsproblem-solvinginterpersonal skillscommunication skillscollaborationinfluencingadaptabilitytime management

Certifications

Project Management Professional (PMP)Bachelor’s Degree in BusinessBachelor’s Degree in Project ManagementBachelor’s Degree in Computer Science