eDynamic Learning

Product Manager

• Own product vision for Business and Marketing courseware, select elective courseware, and a middle school career exploration supplement.
• Understand internal business drivers and priorities.
• Determine new products to develop, refresh, and enhance.
• Monitor market trends and competitors’ offerings.
• Evaluate product trends.
• Gather product insights from external and internal customers and translate insights into actionable product recommendations and roadmap decisions.
• Plan products and oversee development, including budgets.
• Recruit subject matter experts to write and/or contribute to the product.
• Collaborate with product team, project management, technical and platform teams.
• Serve as the product expert for Sales and Marketing teams.

Product Manager – EdTech

Accountant

• Prepare and maintain financial records and ensure compliance with accounting principles and eDynamic Learning’s company policies
• Support monthly, quarterly, and annual financial closings, reconciliations, and the overall integrity of the eDynamic Learning’s financial reporting
• Responsible for invoicing customers, cash receipt applications, and maintaining and monitoring aged accounts receivable
• Report to the Controller and work cross-functionally across the organization, as well as work with external customers
• Collaborate with a team that operates in a fast-paced environment

Staff Accountant – Accounts Receivable

Collections

• Monitor and manage accounts receivable balances; follow up on past-due accounts
• Communicate with customers regarding invoices, payments, discrepancies, and account status
• Post and apply daily cash receipts, including lockbox and other deposits, to the general ledger
• Apply cash receipts accurately and reconcile customer accounts
• Perform day-to-day transactions, including new customer setup, invoicing, tax exemption validation, and cash application
• Review and maintain aged receivables in accordance with company policies; document collection efforts and account notes
• Investigate and resolve billing and payment discrepancies through account reconciliation
• Partner cross-functionally with Sales, Revenue Operations, Customer Success, and Operations to ensure accurate customer data and timely invoicing
• Coordinate with Accounts Payable to process customer refunds when necessary
• Assist with month-end close activities, including journal entries and account reconciliations
• Prepare and support monthly financial reporting packages
• Support audit requests and documentation preparation
• Assist in developing and maintaining standard operating procedures (SOPs) and process documentation
• Maintain accurate financial records in compliance with company policies and accounting standards
• Perform other duties as assigned to support the Accounting team

Collections Specialist

Accounting Manager

• Responsible for reconciling and reporting on deferred revenue and revenue recognition under ASC 606/IFRS 15
• Assist in managing daily accounting operations, including accounts payable, accounts receivable, and general ledger
• Review and approve weekly check runs, as first level reviewer to ensure accuracy and completeness
• Support the month-end, quarter-end, and year-end close processes, ensuring timeliness and accuracy
• Prepare and review journal entries, reconciliations, and financial statements
• Support the Controller in maintaining internal control procedures and ensuring compliance with GAAP, Sarbanes-Oxley, and company policies
• Support external audits and liaise with auditors and external partners
• Analyze financial data and provide insights to management for decision-making and forecasting
• Assist with implementation and development of accounting policies and process improvements to increase efficiency
• Assist in the preparation of budgets, forecasts, and variance analyses
• Manage special projects and support the Controller with strategic initiatives as assigned
• Support invoicing process, which may include cross-functional collaboration with the sales organization, data team and other internal partners
• Other duties and responsibilities as assigned to support the Accounting team

Sales Operations Manager

• Oversee the end-to-end processing of sales orders, opportunities, and renewals.
• Maintain high-quality data hygiene across CRM opportunities, accounts, and related objects.
• Partner with Sales, Customer Success, and Finance to resolve order-related questions.
• Ensure all opportunity stages, products, pricing structures, and terms follow established standards.
• Collaborate closely with Sales Systems to define business requirements for workflow improvements.
• Document and maintain scalable processes for quoting, opportunity management, and order processing.
• Support the sales organization with forecasting processes and trend reporting.
• Build and maintain dashboards that provide insights into sales performance.

Sales

• Assist with the development and tracking of sales readiness plans, timelines, and deliverables including product launches, sales materials, pricing changes, and process updates.
• Coordinate updates and logistics across Marketing, Product, and Sales to ensure consistent messaging and aligned materials.
• Support internal communication related to readiness initiatives, ensuring stakeholders are informed and expectations are clear.
• Support cross-functional teams in coordinating go-to-market activities that drive sales readiness and revenue growth.
• Translate GTM inputs into rep-ready materials, such as playbooks, talk tracks, FAQs, pitch decks, and process guides under the direction of senior team members.
• Ensure that all enablement assets are accurate, timely, and aligned with strategic goals.
• Assist in identifying sales training needs using performance metrics, feedback loops, and product or process changes.
• Support the design and delivery of training sessions for sales meetings, demos, onboarding, and ongoing development programs.
• Facilitate new-hire onboarding activities and contribute to continuous learning initiatives to maintain sales team confidence and preparedness.
• Maintain organized, accurate documentation and readiness materials to ensure alignment across teams.
• Update and manage templates, training documents, process guides, and other enablement assets according to established standards.
• Ensure all readiness materials are consistently stored, version-controlled, and easily accessible to sales teams.

Sales Readiness Specialist

Learning and Development

• Oversees and assists Director of IS with curriculum development of all Professional Development (PD) for Greenways/eDL
• Reviews PD curriculum, provides feedback and suggests new workshop types or materials
• Supports PD Scheduler in review of workshop requests and helps determine best trainer for instances with specialized requests
• Onboards and coaches PD consultants
• Responsible for understanding the state certification requirements

Assistant Director, Instructional Services and Professional Development

Customer Success Manager

• Lead and execute the end-to-end onboarding process for new school districts, institutions, or enterprise clients
• Set clear expectations, timelines, and deliverables with customers
• Define success plans in collaboration with Sales, Implementation, and Product teams
• Develop and manage structured success plans that support customers
• Serve as the primary point of contact post-sale, providing white-glove service

IT Support

• Manage Help Desk tickets in a timely manner
• Respond to customer issues via phone, email and computer chat
• Provide customer assistance and technical troubleshooting
• Document customer interactions
• Run diagnostics to resolve customer-reported issues
• Escalate issues as required
• Install, make changes and repair computer hardware and software
• Follow-up with customers to ensure issues are resolved
• Creating/editing documentation to ensure knowledge base is kept up to date

Help Desk Support Agent

Full-stack Engineer

• Own the design and implementation of simulation features from concept through production
• Translate complex real-world systems into clear, performant, and testable software models
• Improve and refactor existing systems to increase reliability, performance, and ease of iteration
• Collaborate closely with product and design to balance educational goals with technical constraints
• Ensure our simulations are accessible, observable, and dependable in real classroom environments