eDynamic Learning

Account Manager

• Own the renewal process for strategic, high-value accounts and consistently meet/exceed revenue and retention goals
• Identify and close up-sell and cross-sell opportunities within the assigned portfolio
• Collaborate with Customer Success to proactively engage customers, identify risks, and develop strategic action plans for successful, timely renewals
• Mentor and provide guidance to other Renewal Account Managers, sharing best practices, coaching on complex accounts, and supporting skill development
• Lead executive-level customer presentations, renewal negotiations, and partnership reviews
• Maintain accurate forecasting, pipeline management, and Salesforce data hygiene
• Collaborate cross-functionally with internal teams to align strategies, share insights, and drive organizational growth goals

Senior Renewal Account Manager

Account Executive

• Create and execute detailed business plans to facilitate the attainment of goals and quotas
• Effectively manage the full sales cycle from initial customer engagement to contract close to consistently meet and exceed established sales targets
• Deliver professional presentations and proposed solutions to prospects via phone, virtual and in-person meetings
• Demonstrate the ability to successfully overcome objections, negotiate and close new business
• Provide professional post-sale support to enhance customer experience and retention
• Contribute to customer excellence and retention by practicing best-in-class CRM management and data hygiene processes

Sales Representative

• Create and execute detailed business plans to facilitate the attainment of goals and quotas
• Effectively manage the full sales cycle from initial customer engagement to contract close to consistently meet and exceed established sales targets
• Identify and close up-sell, cross-sell, and renewal opportunities within the current customer base
• Deliver professional presentations and proposed solutions to prospects via phone and virtual settings
• Demonstrate the ability to successfully overcome objections, negotiate and close new business
• Provide professional post-sale support to enhance customer experience and retention

Inside Sales Representative

Sales

Regional Sales Manager – South Georgia/North Florida

Full-stack Engineer

• Design, develop, and implement new features while improving existing systems.
• Write clean, maintainable, testable, and performant code across the stack.
• Participate in code reviews, ensuring adherence to best practices and high-quality standards.
• Take ownership of end-to-end feature delivery, including production monitoring, troubleshooting, and optimization.
• Collaborate cross-functionally with product and operations teams to align on requirements and timelines.
• Mentor junior developers through code reviews, technical guidance, and knowledge sharing.
• Contribute to improving engineering processes, tools, and workflows.

Senior Full-Stack Software Engineer

Technical Product Manager

• Collaborate with stakeholders to understand business goals, processes, and challenges, translating them into clear product and technical requirements
• Serve as Product Owner for one or more agile teams — managing backlogs, defining user stories, and prioritizing work to deliver maximum value
• Partner with Product Managers to define product vision and roadmap, aligning with company strategy and user needs
• Facilitate cross-functional collaboration between Engineering, QA, DevOps, and Design teams
• Conduct data-driven analysis to identify opportunities for product improvements and efficiency gains
• Create and maintain detailed process documentation, user flows, and acceptance criteria
• Support release planning, sprint reviews, and retrospectives to ensure smooth delivery cycles
• Analyze customer feedback and metrics to continuously refine requirements and inform product direction
• Champion the voice of the customer and ensure usability, accessibility, and quality standards are met
• Help identify risks, dependencies, and constraints that may impact delivery timelines

Technical Product Owner

• Provide technical leadership and architectural direction for software development projects
• Define and implement best practices in design, coding, testing, and deployment
• Collaborate with product owners, designers, and stakeholders to translate requirements into technical solutions
• Participate in and oversee development, testing, and release management processes
• Evaluate and recommend new technologies, tools, and frameworks to enhance performance and efficiency
• Mentor and coach developers, fostering a culture of continuous learning and improvement
• Conduct code reviews and enforce quality standards across the codebase
• Troubleshoot and resolve complex technical issues; manage and reduce technical debt
• Maintain and improve system performance, scalability, and security
• Communicate effectively with both technical and non-technical stakeholders to ensure alignment and transparency

Technical Lead, Software Engineering

Engineering Manager

• Lead and mentor multiple engineering managers and senior technical staff
• Define and drive the technical strategy and roadmap
• Establish and refine engineering processes, best practices, and metrics for quality, delivery, and scalability
• Ensure that engineering teams deliver secure, high-performing, and maintainable software across platforms
• Oversee system architecture and long-term technical planning
• Drive a culture of innovation, collaboration, and continuous improvement
• Collaborate with stakeholders to ensure cohesive delivery
• Proactively identify and mitigate technical risks, manage dependencies, and ensure reliability and uptime
• Guide resource planning, hiring, and organizational development
• Communicate clearly and effectively with both technical and non-technical stakeholders

Software Engineering Manager

Counselor

• Host one weekly 45-minute office hour
• Respond to messages within 24 hours (weekdays)
• Send welcome and weekly update emails to students
• Maintain professional communication with all stakeholders

School Counselor

Content Writer

• Search for an American Sign Language Subject Matter Expert with recent ASL teaching experience for a contract writing role for courseware that will be used in high school classrooms
• The ideal candidate teaches ASL in high school, or at a college or community college, and can write to provide high school students with a solid foundation in the language
• The candidate should have a vision of how students can learn the language through courseware

ASL Writer – High School Courses

Data Analyst

• Collect, clean, and analyze data from multiple systems and sources
• Build and maintain dashboards and reports that provide visibility into key operational metrics and KPI’s
• Partner with cross-functional teams to measure, manage and grow the business
• Identify process inefficiencies and propose data-backed improvements
• Maintain data accuracy and integrity across reporting systems and tools
• Automate recurring reports and streamline workflows to increase efficiency
• Work with subject matter experts to inform their decisions with both ad hoc and automated solutions
• Collaborate with data engineering and IT teams to optimize data infrastructure and access
• Present findings and trends clearly to both technical and non-technical audiences

Data Analyst – Sales & Marketing

• Write high school Computer Science courses
• Share knowledge and passion for the subject with high schoolers from coast-to-coast
• Participate in a paid audition to demonstrate writing ability at an appropriate level and in an engaging manner