Ecologi | B Corp™

Supply Chain Specialist

Ecologi | B Corp™

full-time

Posted on:

Location Type: Office

Location: Fostoria • Ohio • United States

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Tech Stack

ERP

About the role

  • Enter and manage customer orders and quotations , ensuring accuracy, compliance, and on-time confirmation
  • Follow up on customer quotations , track conversion success, and support commercial insights
  • Serve as a communication bridge between customers and operations, proactively managing expectations on lead times, substitutions, and delivery risks
  • Work with internal scheduling to validate production capacity, lead times, and shipping estimates prior to order confirmation
  • Communicate and secure customer approval for product substitutions or delivery adjustments as needed to meet service objectives
  • Support shipping and logistics teams to ensure on-time pickups, documentation accuracy, and invoice completion
  • Track available, excess, or stagnant inventory and communicate opportunities or risks to sales and operations
  • Assist in supplier evaluation and performance tracking , including: On-time delivery Quality performance Responsiveness and issue resolution
  • Develop working knowledge of production scheduling and capacity planning to better support realistic customer commitments
  • Track and report customer service and supply chain KPIs (OTD, lead time accuracy, inventory aging, supplier performance).

Requirements

  • Excellent written and verbal communication skills with a customer-centric mindset
  • Strong problem-solving skills and ability to collaborate cross-functionally
  • Proficiency with Excel (workbooks, basic formulas, data tracking)
  • Experience with ERP systems (AS400/BPCS or similar), customer portals, order acknowledgments, changes, and invoicing
  • Ability to manage multiple priorities in a fast-paced manufacturing environment
  • Willingness and ability to grow into supply chain, purchasing, and operational knowledge areas
  • U.S. persons only as per 22CFR120.15 guidelines.
Benefits
  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order managementquotation managementproduction schedulingcapacity planningcustomer service KPIsdata trackingproblem-solving
Soft Skills
written communicationverbal communicationcustomer-centric mindsetcollaborationability to manage multiple priorities