eClinical Solutions

Project Manager

• Project Management
• Delivery Management: Facilitate project planning, execution, and delivery of contracted scope in assigned projects
• Communication: Align expectations and messaging across internal and external project stakeholders
• Scope and Financial Management: Track delivery against contracted scope
• Escalation, Risk, and Reporting responsibilities
• Client and Account Support
• Team and Business Support

AI Engineer

• Actively works with product and engineering to design and build breakthrough AI-powered and agentic capabilities for our clients using LLMs, agentic workflows, and modern DL/ML techniques
• Design, prototype, develop, and test LLM-powered applications, agentic workflows, and predictive models using Python and modern AI frameworks to power critical product capabilities
• Work with both structured and unstructured clinical trial data, including patient reports, trial documentation, and free text notes
• Ideate, design, prototype, and develop solutions such as multi-agent workflows, RAG-based applications, document intelligence and summarization pipelines, and intelligent process automation
• Design, prototype, and develop solutions using modern AI frameworks and libraries such as LangChain, LangGraph, LlamaIndex, PyTorch, Hugging Face Transformers, and scikit-learn
• Champion AI-driven development practices across the team — using AI coding assistants and agentic dev tools to accelerate prototyping, code generation, testing, and review
• Build and maintain LLM, agentic, and ML pipelines, including prompt engineering, orchestration logic, and evaluation harnesses
• Apply relevant evaluation frameworks, guardrails, and statistical measures for performance, quality, and error analysis of AI systems
• Drive the entire workflow of multiple AI engineering projects
• Enhance the experience and efficiency of our elluminate software platform users
• Work with our Engineering team to integrate AI capabilities into our elluminate software platform
• Work with the MLOps/AIOps team to deploy LLM, agentic, and ML systems in production and to track performance, cost, and quality
• Consult with and assist our software development and biometrics teams to consume the results of these AI systems
• Ensure data quality throughout all stages of acquisition and processing
• Serve as Subject Matter Expert in Generative AI, agentic systems, and applied Machine Learning
• Keep up to date with the latest research and tooling in LLMs, agentic AI, and ML
• Educate other team members in modern AI techniques and best practices
• Publish and present work and contribute to company’s intellectual property

Learning and Development

• Manage the overall relationship and expectations of their assigned clients
• Leverage relationship with existing clients to obtain additional business and references for other services by providing high client satisfaction
• Oversight of project management activities for all phases of the project lifecycle, which may include planning, tracking and completion of project deliverables
• Provide consultant services for clients to determine scope of training needs and provide direction in determining the best solutions based on the client's business needs
• Analyze and design training and documentation solutions in the context of the appropriate job roles, responsibilities, business process and procedures for eClinical and clients
• Develop training solutions using authorware tools like Captivate or Articulate
• Deliver training through instructor-led, virtual classrooms, and e-learning formats
• Ensure compliance with eClinical and industry quality standards, guidelines and procedures
• Develop personal training expertise to support the goals of eClinical
• Other duties as assigned

Training Specialist – Contractor

Technical Project Manager

• Independently lead and drive elluminate® implementation projects throughout the project lifecycle by consistently using PMI-compliant and eCS-required methodologies, standards and best practices
• Successfully manage multiple software implementation projects simultaneously, ensuring that proper documentation is developed and maintained, that project risks are mitigated with a collaborative team approach and that client satisfaction remains at the forefront of all efforts
• Collaborate with internal and external subject matter experts to deliver seamless elluminate integration, rapid system adoption and end-user utilization, and the highest quality of professional services to our client
• Other duties as assigned

Consultant

• Support customer transition activities from implementation or managed services into a more self-sufficient operating model
• Assist in assessing customer readiness across people, process, governance, and technology
• Contribute to transition plans and customer success milestones
• Guide customer teams on elluminate usage, workflows, and operational best practices
• Deliver customer enablement sessions and knowledge transfer activities
• Advise customers on operational processes and responsibilities related to elluminate ownership and usage
• Support governance processes for data ingestion, quality, access, and analytics consumption
• Assist in the development of SOPs, playbooks, and internal documentation aligned to elluminate workflows
• Help align elluminate capabilities with customer business objectives and clinical data strategies
• Engage effectively with different user persons (clinical data managers, medical monitors, clinical scientists, and study teams) to drive workflow adoption and operational alignment.
• Develop strong expertise in elluminate functionality, configuration options, and recommended usage patterns
• Translate platform capabilities into practical business processes and user guidance
• Collaborate with Product, Customer Success, and Professional Services teams to share customer feedback and adoption insights
• Identify opportunities for customers to expand or deepen use of elluminate capabilities
• Define KPIs and success metrics to measure customer maturity and independence
• Proactively mitigate adoption risks and identify gaps in customer capability or understanding
• Support renewal and expansion conversations through demonstrated value realization
• Work closely with Implementation, Managed Services, Customer Success, and Support teams to ensure smooth handoffs
• Contribute to the development of standardized transition frameworks, templates, and enablement materials
• Other duties as assigned.

Senior Business Consultant

Backend Engineer

• Manage, maintain, and optimize SQL Server databases, ensuring performance, availability, and security
• Manage, maintain, and optimize Databricks databases, ensuring performance, availability, and security
• Manage, maintain, and optimize document databases, ensuring performance, availability, and security
• Collaborate with the Software Engineering team to design and implement database structures and queries that meet the needs of our applications
• Review and analyze query code to identify and resolve performance issues, ensuring efficient database operations
• Monitor and tune database systems for optimal performance and reliability
• Conduct database migrations, upgrades, backups, and recovery processes as needed
• Assist the development team in troubleshooting and optimizing queries, stored procedures, and performance bottlenecks
• Contribute to database design and data modeling to support application features and data integrity
• Ensure database systems comply with security standards, particularly in highly regulated environments like life sciences
• Provide technical support for existing elluminate product releases, diagnosing and resolving database-related issues
• Assist in developing and documenting database management best practices
• Support software developers in integrating C# and Entity Framework solutions with SQL Server databases (nice to have)
• Implement backup and recovery strategies to protect data and ensure business continuity
• Conduct regular database health checks, performance tuning, and maintenance tasks to optimize system performance
• Stay updated with the latest database technologies and trends, recommending improvements to enhance database performance and security
• Document database processes, procedures, and architecture to ensure knowledge transfer and continuity
• Other duties as assigned

Senior Database Engineer

Full-stack Engineer

• Design, develop, test, and deploy scalable, secure, and highly interactive web applications
• Own and evolve core platform modules, from concept through release and support
• Influence application and system architecture with a focus on performance, reliability, security, and maintainability
• Lead by example through clean, well-tested code, thoughtful design reviews, and pragmatic technical decisions
• Collaborate closely with Product Management, QA, and other engineers throughout the SDLC
• Provide technical mentorship and guidance to other engineers on the team
• Diagnose and resolve complex production issues across distributed systems
• Ensure solutions meet eClinical Solutions quality standards and applicable industry regulations
• Contribute to technical documentation including design specs, acceptance criteria, and release notes.

Principal Software Engineer

Data Scientist

• Take ownership for the design, implementation, and support of AI-enabled products
• Design, prototype, develop, and field predictive models and analytical approaches
• Dive into data to discover hidden patterns and conduct error/deviation analysis
• Ensure data quality throughout all stages of acquisition and processing
• Visualize, analyze, and build predictive models with the data
• Consult with and assist internal and external stakeholders to consume the results of AI-enabled models

• Design, develop, test, and maintain modern web applications using Angular, Blazor, TypeScript, C#, HTML, and CSS
• Contribute to the modernization of existing UI applications and migration toward modern component-based architectures
• Build reusable UI components, shared libraries, and scalable front-end patterns across Angular and Blazor applications
• Collaborate with UX/UI designers to implement intuitive and responsive user experiences
• Partner with backend engineering teams to integrate APIs and distributed services into seamless UI workflows
• Optimize applications for performance, accessibility, responsiveness, and cross-browser compatibility
• Participate in architecture discussions, technical design reviews, and modernization initiatives
• Troubleshoot and resolve UI defects, performance bottlenecks, and integration issues
• Contribute to CI/CD processes, automated testing, and engineering best practices
• Mentor junior engineers and contribute to a collaborative engineering culture
• Create and maintain technical documentation related to UI architecture and implementation

Senior UI Software Engineer

• Design, develop, test, and deploy scalable, secure, and highly interactive web applications
• Own and evolve core platform modules, from concept through release and support
• Influence application and system architecture with a focus on performance, reliability, security, and maintainability
• Lead by example through clean, well-tested code, thoughtful design reviews, and pragmatic technical decisions
• Collaborate closely with Product Management, QA, and other engineers throughout the SDLC
• Provide technical mentorship and guidance to other engineers on the team
• Diagnoses and resolves complex production issues across distributed systems
• Ensure solutions meet eClinical Solutions quality standards and applicable industry regulations
• Contribute to technical documentation including design specs, acceptance criteria, and release notes