ECCO Gulf WLL

Support Engineer

• Respond to end users service calls/requests in a timely manner
• Install, configure, diagnose and troubleshoot support issues related to end user hardware equipment and software
• Setup, configure and maintain users’ and functional accounts
• Provide technical assistance and guidance for groups or individual users locally or remotely
• Maintain hardware and software availability to ensure business continuity
• Write manuals and documentation
• Ensure all attended calls are logged, updated and closed properly
• Participate in improving IT Service Policies, Processes and workflows

Technical Support Specialist – Engineer

Controller

• Develop and Organize the accountants’ work plan in coordination with management.
• Follow up on accountants’ work on a daily basis.
• Monitor the daily performance of accountants.
• Coordinate between Organization administrations and accountants.
• Achieve the objectives of the department.
• Prepare periodic reports.
• Collaborating with cross-functional teams to support strategic planning and business decision-making.
• Ensuring compliance with regulatory requirements and company policies.
• Implementing and maintaining robust financial control systems and procedures.

Technical Support Specialist – Engineer

Financial Controller – Supervisor