ECA International

Product Director

ECA International

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

About the role

  • Own and evolve the end-to-end product vision for ECA’s SaaS platform.
  • Build a compelling product story that reflects where the product has come from and where it is going.
  • Ensure the product is positioned for future market fit in a global, borderless environment.
  • Translate company strategy into a clear, prioritised product roadmap.
  • Partner with engineering, data and AI teams to deliver high-quality, scalable product enhancements.
  • Drive delivery in an agile environment, ensuring momentum is maintained and value is realised.
  • Balance innovation with stability, ensuring the platform continues to perform as it scales.
  • Work closely with the team to align product direction with revenue growth, customer acquisition and retention goals.
  • Support go-to-market initiatives with strong product positioning, messaging and enablement.
  • Monitor market trends, competitor offerings and emerging technologies to inform product decisions.
  • Develop a deep understanding of customer needs, workflows and pain points.
  • Use customer insight, data and feedback to prioritise improvements and new capabilities.
  • Champion user experience and measurable customer outcomes.
  • Act as a senior product leader across the organisation, influencing without direct line management.
  • Communicate product strategy clearly to executive stakeholders, teams and customers.
  • Foster a forward-thinking, future-focused product mindset across the business.

Requirements

  • Significant experience in senior product leadership roles within SaaS or platform-based businesses.
  • Proven ability to take a product from early or growth stage through to scale.
  • Strong experience working closely with commercial leaders and technical teams.
  • Exposure to data-driven and AI-enabled products, with an understanding of how these capabilities create customer value.
  • Strategic thinker with a practical, delivery-focused approach.
  • Strong storyteller, able to articulate product value, direction and differentiation.
  • Comfortable operating in a complex, international and evolving market.
  • Collaborative, resilient and comfortable driving change.
Benefits
  • 💼 Enhanced Stakeholder Pension Contribution
  • 🌴 25 days annual leave
  • 🏥 Health, Life Insurance + EAP Wellbeing Support
  • 💰 Eligible for Annual Bonus Scheme
  • 🎉 Long Service Awards
  • 🏋️‍♀️ ClassPass Membership
  • 👶 Enhanced Family Leave
  • 📚 Up to £1,000 per year for personal development & training
  • 🚆 Season Ticket Loan
  • 🏠 Flexible/hybrid Work Environment
  • 🚲 Cycle to Work Scheme
  • 👓 Free Eye Test
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSproduct roadmapagile methodologydata-driven productsAI-enabled productsuser experienceproduct positioningcustomer insightsproduct enhancementsmarket trends
Soft Skills
strategic thinkingstorytellingcollaborationresiliencechange managementcommunicationinfluencingcustomer focusinnovationdelivery-focused