ECA International

DevOps Engineer

• Design, implement and manage CI/CD pipelines to automate software delivery
• Maintain and optimise cloud infrastructure (AWS, Azure or GCP)
• Collaborate with developers to streamline code deployment and improve system performance
• Monitor system health, troubleshoot issues and ensure high availability
• Implement infrastructure as code (IaC) using tools such as Terraform or CloudFormation
• Manage containerised environments using Docker and orchestration tools such as Kubernetes.
• Ensure security best practices are integrated into all stages of development and deployment
• Automate routine operational tasks and improve system efficiency
• Maintain documentation for infrastructure, processes and procedures

Director

• Own and evolve the end-to-end product vision for ECA’s SaaS platform.
• Build a compelling product story that reflects where the product has come from and where it is going.
• Ensure the product is positioned for future market fit in a global, borderless environment.
• Translate company strategy into a clear, prioritised product roadmap.
• Partner with engineering, data and AI teams to deliver high-quality, scalable product enhancements.
• Drive delivery in an agile environment, ensuring momentum is maintained and value is realised.
• Balance innovation with stability, ensuring the platform continues to perform as it scales.
• Work closely with the team to align product direction with revenue growth, customer acquisition and retention goals.
• Support go-to-market initiatives with strong product positioning, messaging and enablement.
• Monitor market trends, competitor offerings and emerging technologies to inform product decisions.
• Develop a deep understanding of customer needs, workflows and pain points.
• Use customer insight, data and feedback to prioritise improvements and new capabilities.
• Champion user experience and measurable customer outcomes.
• Act as a senior product leader across the organisation, influencing without direct line management.
• Communicate product strategy clearly to executive stakeholders, teams and customers.
• Foster a forward-thinking, future-focused product mindset across the business.

DevOps Engineer

Product Director