
Account Manager – Automotive
EBlock
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$55,000 - CA$60,000 per year
About the role
- Build, enhance, and nurture customer relationships to secure customer loyalty and increase business
- Persuasively explain to customers how company’s products and services can enhance their business
- Proactively audit client websites and review Google Analytics performance
- Perform reviews with clients on a regular basis to outline performance and make recommendations for improvement
- Work in a team environment and collaborate with other departments
- Resolve customer issues and complaints by taking immediate action independently
- Meet and exceed established sales targets by driving customer engagement and identifying growth opportunities
Requirements
- High School diploma, G.E.D. or equivalent
- Two or more years of customer service experience
- Two or more years of experience in the automotive industry
- Post-Secondary diploma or degree in a technical field preferred
- Effective leadership skills, with a strong focus on operations and business processes
- Strong customer service skills and telephone manner
- Excellent communication skills, both verbal and written
- Ability to work with a high sense of urgency in a dynamic, fast-paced environment
- Organized with the ability to work to tight deadlines and under pressure
- Excellent administration skills
- Flexible and able to adapt to change quickly
- Must be able to attend and conduct meetings both remotely and in person, and work overtime as required
Benefits
- Competitive salary
- Competitive bonus plan
- Paid time off
- Participation in benefits programs
- RRSP
- Life insurance programs
- Continuous learning
- Amazing culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Google Analyticscustomer servicesales targetsperformance reviewswebsite auditing
Soft skills
leadershipcommunicationcustomer engagementorganizationaladaptabilityproblem-solvingteam collaborationtime managementflexibilityurgency
Certifications
High School diplomaG.E.D.Post-Secondary diplomatechnical degree