EBlock

Account Manager – Automotive

EBlock

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$55,000 - CA$60,000 per year

About the role

  • Build, enhance, and nurture customer relationships to secure customer loyalty and increase business
  • Persuasively explain to customers how company’s products and services can enhance their business
  • Proactively audit client websites and review Google Analytics performance
  • Perform reviews with clients on a regular basis to outline performance and make recommendations for improvement
  • Work in a team environment and collaborate with other departments
  • Resolve customer issues and complaints by taking immediate action independently
  • Meet and exceed established sales targets by driving customer engagement and identifying growth opportunities

Requirements

  • High School diploma, G.E.D. or equivalent
  • Two or more years of customer service experience
  • Two or more years of experience in the automotive industry
  • Post-Secondary diploma or degree in a technical field preferred
  • Effective leadership skills, with a strong focus on operations and business processes
  • Strong customer service skills and telephone manner
  • Excellent communication skills, both verbal and written
  • Ability to work with a high sense of urgency in a dynamic, fast-paced environment
  • Organized with the ability to work to tight deadlines and under pressure
  • Excellent administration skills
  • Flexible and able to adapt to change quickly
  • Must be able to attend and conduct meetings both remotely and in person, and work overtime as required
Benefits
  • Competitive salary
  • Competitive bonus plan
  • Paid time off
  • Participation in benefits programs
  • RRSP
  • Life insurance programs
  • Continuous learning
  • Amazing culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Google Analyticscustomer servicesales targetsperformance reviewswebsite auditing
Soft skills
leadershipcommunicationcustomer engagementorganizationaladaptabilityproblem-solvingteam collaborationtime managementflexibilityurgency
Certifications
High School diplomaG.E.D.Post-Secondary diplomatechnical degree