eBay

Counterfeit Specialist, Coins

eBay

full-time

Posted on:

Location Type: Hybrid

Location: Salt Lake City • Texas • Utah • United States

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Salary

💰 $61,600 - $103,600 per year

About the role

  • Review listings, seller behavior, images, descriptions, and transactional signals to identify counterfeit, altered, or misrepresented coins with high accuracy.
  • Apply deep knowledge of coin authentication, minting characteristics, grading indicators, and known counterfeit patterns to identify potentially problematic listings.
  • Create, maintain, and continuously improve counterfeit-related knowledge resources, guidelines, and training materials to support consistent and accurate enforcement.
  • Provide expert insights and real-world examples to improve model prompts, detection logic, and decision frameworks based on observed marketplace trends.
  • Analyze counterfeit patterns, emerging risks, and enforcement outcomes to inform proactive mitigation strategies.
  • Partner closely with Legal, Risk, Business, and GCX Operations teams to align on counterfeit risk assessments and execute timely mitigation actions.
  • Support investigations, escalations, and enforcement actions by providing category-specific counterfeit expertise.
  • Ensure high standards of accuracy, consistency, and defensibility in counterfeit determinations and documentation.
  • Identify gaps in tools, processes, and coin-specific knowledge and recommend policy enhancements to strengthen eBay’s counterfeit coin controls.

Requirements

  • 4+ years of experience in counterfeit enforcement, trust & safety, compliance, risk, investigations, or a related field
  • Strong understanding of counterfeit risks and marketplace enforcement models
  • Experience translating expert judgment into operational guidance, knowledge bases, or training materials
  • Ability to assess risk using images, metadata, and behavioral signals at scale
  • Ability to synthesize complex information and deliver clear, actionable insights
  • Strong collaboration and communication skills across legal, technical, and business stakeholders
  • Comfort operating in a fast-paced, evolving environment
Benefits
  • Health insurance
  • 401(k) eligibility
  • Paid time off
  • Parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
coin authenticationminting characteristicsgrading indicatorscounterfeit pattern analysisrisk assessmentoperational guidanceknowledge base creationtraining material developmentdata analysisenforcement actions
Soft Skills
collaborationcommunicationsynthesis of complex informationactionable insights deliveryexpert judgment translationproblem-solvingattention to detailadaptabilitystakeholder engagementaccuracy