eBay

Full-stack Engineer

• Build, operate, and continuously optimize eBay’s messaging and streaming platform, delivering reliability, scalability, and high performance at global scale.
• Develop and implement new functionalities on the platform and automation tools to boost system resilience and improve developer efficiency
• Troubleshoot and resolve complex production issues with a focus on minimizing downtime and maintaining business continuity
• Strengthen system monitoring, logging, and alerting to ensure proactive detection and resolution of problems
• Create and maintain comprehensive documentation, including system designs, operational runbooks, and best practices to support long-term platform health

Software Engineer - Streaming/Messaging

Attorney

• Lead the review and negotiation of diverse commercial agreements, including construction, commercial real estate, software licenses/SaaS, professional services, and data privacy agreements. • Assess legal risks and disputes in commercial agreements, offering practical guidance on risk management, policy compliance, and contractual obligations. • Enhance processes by creating, developing, and managing legal trainings and playbooks. • Cultivate strong, collaborative relationships with strategic business partners, such as security, privacy, procurement, and finance, to align legal strategies with business goals for cohesive operations. • Undertake special projects and tasks as needed, addressing unique legal challenges and supporting new business initiatives in a dynamic environment.

Senior Commercial Contracts Attorney

Collections

• Lead end-to-end payment remittance operations, overseeing customer payments through to vendor distribution, account postings, and internal bank wires, while promptly identifying and resolving discrepancies.
• Troubleshoot and resolve sophisticated file issues—including parsing errors, mismatches, and formatting problems—mitigating risks that could impact payments or data integrity.
• Further vendor and partner relationships through effective onboarding, maintenance of process documentation, and regular reporting—building clarity, trust, and strong collaboration with internal business partners.
• Strengthen team and company compliance by maintaining and updating procedure manuals, conducting regular quality assurance reviews and quarterly internal audits, and driving remediation projects to address control gaps.
• Contribute to team resilience and development by supporting adjacent operational processes, providing back-up coverage, collaborating with remote/global groups, and participating in training content creation and knowledge sharing.
• What You Will Bring: Dedicated to working our Hybrid model with 3 days per week onsite at either our Austin, TX or our Salt Lake City Utah office.

Global Collections Operations Administrator

Marketing

• Shape and implement our global Paid Search strategy
• Drive day-to-day operations, reporting, budgeting, and optimization of Microsoft Ads Shopping & Text Ad campaigns
• Develop efficiencies through continuous testing and scale
• Mature standard processes across markets
• Strategically invest in platforms and tools to improve operations
• Campaign execution, optimization, and ongoing monitoring
• Define/lead campaign objectives
• Analyze campaign performance, contextualize trends, spot outliers, opportunities for improvement
• Influence campaign strategy and work towards achievable outcomes
• Work with cross-functional teams to apply expertise, decipher technical requirements and inform solutions
• Collaborate with business stakeholders to establish clear marketing goals and results
• Ad hoc issue investigation and quantification of business impact
• Communicate results consistently and clearly
• Contribute to test ideation – hypothesis, measurement, design
• Build and organize regular reporting documents and status updates

Marketing Manager

Customer Support

• Central point of contact for managing customer issues and requests across the Authenticity Guarantee (AG) program.
• First line of defense; triage, track, and resolve incoming issues from social channels, business units, and other feedback sources.
• Monitor public channels and social media to proactively identify and flag customer concerns before they escalate.
• Collaborate cross-functionally, as needed, to resolve customer issues and requests efficiently—engaging directly with customers when appropriate.
• Triage System Ownership: Design and maintain a scalable system to systematically track, log, and manage all AG-related issues and requests.
• Aggregate feedback from diverse sources including customer service, surveys, social media, etc.
• Analyze feedback to identify root causes, recurring issues, and emerging themes.
• Lead regular business reviews with internal stakeholders to surface trends and deliver actionable insights.
• SOP Development & Playbook Creation: Create and maintain the AG Customer Experience Playbook, outlining SOPs for common scenarios (e.g., reinspections, failed authentication outcomes, delays).
• Keep playbooks up to date to reflect policy changes, product updates, and new learnings.

Customer Experience Lead

Account Executive

• Develop and Cultivate New Business: Foster relationships with independent dealers nationwide, enhancing the scope of Caramel's dealer channel.\n• Manage Sales and Training: Guide dealers through each stage of a car sale via Caramel—financing, documentation, DMV work—to enhance their sales efficiency and ensure a smooth transaction experience.\n• Existing Dealer Base Management: Encourage increased sales volume and ensure compliance with process requirements, driving continuous growth.\n• Cross-functional Collaboration: Partner with senior leadership to maximize territory goals and repeat business.\n• Product Showcase: Demonstrate Caramel's products through expert online or on-site presentations, highlighting value and ease of use.\n• Learning and Growth: Participate in strategic enhancements of Caramel's products, contributing to personal development and overall company success.

Dealer Account Executive

• Caramel, now part of eBay, is a fast-growing auto tech company founded in 2021, designed to revolutionize the car sale process for independent dealer and private party car sales.\n• Caramel changes all of that by empowering independent dealers with: Great F&I partners; The ability to skip time-consuming administrative tasks (paperwork, title work, and lending operations); A process that allows them to transact with consumers safely and profitably across the US; Auto experts to help them confidently complete their sales\n• As part of our dealer channel's expansion, you will join an exciting growth period, playing a pivotal role in our nationwide dealer base expansion and product strategic enhancements.\n• The Dealer Account Executive will cultivate relationships with independent dealers, training them on streamlined processes that bypass traditional administrative tasks.\n• You'll work closely with our auto experts and leadership team to enhance dealerships' ability to transact safely and profitably across the U.S.\n• What you will accomplish: Develop and Cultivate New Business: Foster relationships with independent dealers nationwide, enhancing the scope of Caramel's dealer channel. Manage Sales and Training: Guide dealers through each stage of a car sale via Caramel—financing, documentation, DMV work—to enhance their sales efficiency and ensure a smooth transaction experience. Existing Dealer Base Management: Encourage increased sales volume and ensure compliance with process requirements, driving continuous growth. Cross-functional Collaboration: Partner with senior leadership to maximize territory goals and repeat business. Product Showcase: Demonstrate Caramel's products through expert online or on-site presentations, highlighting value and ease of use. Learning and Growth: Participate in strategic enhancements of Caramel's products, contributing to personal development and overall company success.\n• The base pay range for this position is expected in the range below: - Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).