eBay

Advisor

• Guide merchants through a structured onboarding journey, from account setup and listing launch to achieving their first verified GMV on eBay.
• Manage activation pipelines, track onboarding milestones, and contribute to activation targets, velocity metrics, and operational performance reviews.
• Build trusted relationships with merchants, proactively identifying and resolving technical, operational, and compliance-related barriers to growth.
• Use eBay systems and tools to document customer interactions, monitor onboarding progress, and support performance against commercial objectives.
• Provide consultative support on marketplace growth strategies, cross-border shipping programs, billing setup, technical integrations, and other aspects of the seller lifecycle.
• Partner with Business Development teams and Vertical Managers to deliver a seamless onboarding experience while educating sellers on platform enhancements, new product releases, and marketplace best practices.

Onboarding Advisor, French Market

Compliance

• Execute TM procedures and review results for potentially unusual activity
• Balance extensive research, including with the performance of due diligence and transaction analysis
• Prepare work products that meet quality standards
• Maintain awareness of regulatory requirements in Sanctions, TM, Know Your Customer (KYC), and other compliance due diligence functions
• Assist in issue resolution and communication with guidance from leadership
• Resolve AML referrals from external partners as directed
• Resolve eBay member account issues including reviewing appropriate documentation and ensuring compliance requirements are met
• Collaborate with other team members and leadership to provide input on policies and procedures as well as other initiatives
• When appropriate, refer problem accounts or customers according to the policy and procedures in a timely manner to the team lead

Compliance Operations Analyst

Outside Sales

• Drive adoption and ongoing usage of the Nexpart Multi-Seller product among wholesale parts buyers, with a focus on repair chains, dealerships, and fleet customers.
• Deliver against sales goals and quota by building a healthy pipeline through direct outreach, partner referrals, and strategic account engagement.
• Grow and deepen relationships with major accounts to increase long-term parts purchasing volume through Multi-Seller.
• Represent the voice of the customer by translating buyer feedback into actionable insights that inform product development, sales strategy, and go-to-market plans.
• Partner with WHI leadership to identify opportunities, shape sales strategies, and expand eBay’s share of wholesale parts buying.
• Help build a scalable outreach approach for the business, including evaluating and guiding the use of external agencies, vendors, or contractors as the function grows.

Territory Sales Manager

Project Manager

• Develop comprehensive project plans that outline tasks, timelines, resources, and milestones for marketing campaigns and initiatives that are aligned with Marketing standard practice.
• Responsible for the execution of multiple simultaneous projects and campaigns, overseeing the full project lifecycle up to project completion.
• Coordinate with cross-functional teams at various levels, to ensure alignment and efficient execution of marketing projects including identifying, escalating and removing blockers for the team.
• Act as the primary point of contact for cross-functional stakeholders, including marketing, partnerships, product, customer experience, and more, facilitating regular communication and updates around progress and changes.
• Prepare and present regular reports on project performance, outcomes, and lessons learned to functional leaders.
• Foster a culture of flexibility within the team, encouraging responsiveness and agility in project execution.
• Identify potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes.

Marketing Project Manager

Systems Engineer

• Optimize and support end-to-end Procure-to-Pay operations using SAP Ariba, Supplier Lifecycle and Performance (SLP), and Accounts Payable (AP) applications.
• Provide technical and functional support for all P2P systems.
• Partner with Procurement, AP, business stakeholders to streamline processes, system support, project coordination, enhance data quality, and drive automation and compliance across P2P.
• Act as a primary point of contact for end-users facing issues with Ariba P2P systems.
• Perform day-to-day system management, configuration changes, and collaborate with cross-functional teams (Finance, IT, Procurement) to ensure smooth system operations.
• Coordinate and conduct various testing activities, including unit, integration, and user acceptance testing (UAT), for system enhancements, upgrades, or new feature deployments.
• Liaise with internal stakeholders, developers, and other global or offshore teams to gather requirements, define functional specifications, and ensure alignment with business needs.
• Support configurations, catalogs, approval workflows, supplier registration and Ariba Buying/Invoice.
• Monitor Ariba, SLP, and AP application health (availability, performance, latency, error rates) using dashboards and alerts; maintain runbooks for incident response.
• Track and resolve integration failures between Ariba, ERP (SAP ECC/S/4HANA), Ariba Network Manage scheduled jobs, batch processes, and queues (e.g., PO export, invoice import, supplier sync); optimize schedules to minimize peak-hour impact.
• Maintain environments and configurations across dev/test/prod; coordinate transports, regression testing, and cutover plans for releases.
• Collaborate with vendors on patching, hotfixes, and Ariba quarterly releases; assess impact, certificate updates and communicate changes to users.
• Monitor integrations between P2P systems: Ariba, ERP (SAP ECC/S4), T&E, and vendor master Issue Resolution.
• Triage and resolve user issues.
• Lead small projects and sprints; maintain a prioritized improvement roadmap; measure ROI of process and system changes.

Onboarding Advisor, French Market

Compliance Operations Analyst

Territory Sales Manager

Marketing Project Manager

Business Systems Analyst – Ariba P2P