Onboarding Advisor, French Market

eBay

Pan-European Onboarding Advisor at eBay facilitating onboarding of high-potential merchants. Collaborating across Europe to enhance seller success and growth on the platform.

Posted 7/15/2026full-timeRemote • 🇮🇪 IrelandJunior💰 €45,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in e-commerce account management and onboarding processes, with a strong focus on achieving performance goals and enhancing merchant relationships. Proficient in technical platform integrations and marketplace growth strategies, while effectively communicating with diverse teams and international merchants.

Highest-signal resume keywords

E-Commerce ExperienceAccount ManagementSales OnboardingTechnical Platform IntegrationsFluency in English and French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales FunnelsConversion MetricsActivation PerformancePipeline ManagementMerchant Onboarding ProcessesMulti-Channel SellingMarketplace Operations

Soft Skills

Organizational SkillsAttention to DetailEffective CommunicationRelationship BuildingProblem-Solving

Tools & Technologies

EBay SystemsCustomer Interaction Documentation

Industry Keywords

E-Commerce Business ModelsCross-Border Shipping ProgramsBilling SetupSeller Lifecycle

About the role

Key responsibilities & impact

Guide merchants through a structured onboarding journey, from account setup and listing launch to achieving their first verified GMV on eBay.
Manage activation pipelines, track onboarding milestones, and contribute to activation targets, velocity metrics, and operational performance reviews.
Build trusted relationships with merchants, proactively identifying and resolving technical, operational, and compliance-related barriers to growth.
Use eBay systems and tools to document customer interactions, monitor onboarding progress, and support performance against commercial objectives.
Provide consultative support on marketplace growth strategies, cross-border shipping programs, billing setup, technical integrations, and other aspects of the seller lifecycle.
Partner with Business Development teams and Vertical Managers to deliver a seamless onboarding experience while educating sellers on platform enhancements, new product releases, and marketplace best practices.

Requirements

What you’ll need

1+ years of experience in e-commerce, account management, sales onboarding, or a related customer-facing commercial role.
Demonstrated ability to achieve performance goals, with an understanding of sales funnels, conversion metrics, activation performance, and pipeline management.
Strong organizational skills and attention to detail, with the ability to manage multiple onboarding activities while maintaining a high-quality customer experience.
Effective communication and relationship-building skills, with the ability to engage international merchants and collaborate across cross-functional and geographically distributed teams.
Knowledge of e-commerce business models, online marketplace operations, multi-channel selling, merchant onboarding processes, and technical platform integrations.
Strong problem-solving and adaptability skills, full fluency in English and French, and willingness to travel as a representative of the eBay brand when required.

Benefits

Comp & perks

10% Language Differential
Annual Bonus Plan
25 days Holidays
Educational Assistance
Healthcare Plan
Life Assurance
Pension Plan
Sabbatical every 5 years