EBANX

Production Engineer

• Own production reliability for the APAC region — monitoring systems, triaging alerts, coordinating incident response, and serving as one of the key engineering references for merchants and partners operating across Southeast Asia;
• Investigate and troubleshoot complex production issues across the stack, including integrations with payment partners such as PSPs, acquirers, and local payment rails;
• Support the onboarding, go-live, and stabilization of new payment integrations and market expansions in APAC — participating in new market and product launches from integration all the way to production readiness;
• Implement hotfixes for critical production issues and conduct root cause analyses to identify systemic risks and prevent recurrence;
• Improve observability coverage for APAC services — building and tuning dashboards, alerts, and runbooks using tools like Datadog and OpenSearch so issues are detected before they impact merchants;
• Contribute to the operational foundations of the Singapore Engineering Hub: incident response playbooks, on-call processes, deployment standards, and ways of working;
• Identify and mitigate systemic risks in production — through code reviews, post-mortems, and proactive reliability improvements — to reduce incident frequency and revenue impact;
• Collaborate closely with EBANX's engineering teams in Brazil to ensure knowledge transfer, consistent practices, and alignment across time zones;

Mid-Level Software Production Engineer

Product Manager

• Define the product vision and long-term strategy for payment solutions, aligning with merchant needs and EBANX’s strategic goals.
• Act as the voice of the product across the organization, connecting local market dynamics with global product direction;
• Lead product discoveries to deeply understand customer pain points, competitive landscape, and opportunities for innovation;
• Partner with commercial, operations, finance, marketing, legal and engineering to develop and deliver scalable, compliant and high-impact solutions;
• Manage the full product lifecycle — from ideation and discovery to go-to-market, enablement, and post-launch iteration;
• Develop the go-to-market strategy for new features or payment methods, including training, positioning, and performance tracking;
• Monitor product performance (TPV, revenue, costs, margins) and identify levers for growth, optimization, and differentiation;
• Build business cases to prioritize initiatives and support strategic decision-making;

Accounting Manager

• Lead complex accounting activities, including critical reconciliations, estimates, and technical analyses
• Own month-end and year-end closing processes, ensuring quality and timeliness
• Review and validate work performed by other team members (when applicable)
• Act as a key point of contact for accounting topics across regions and entities
• Prepare and analyze financial statements with a focus on accuracy and insights
• Support and lead audit processes, interacting directly with auditors
• Identify risks, inconsistencies, and improvement opportunities
• Drive automation, efficiency, and standardization initiatives
• Ensure compliance with IFRS and local regulations
• Partner with Tax, FP&A, Treasury, and Operations teams
• Strengthen internal controls and accounting policies

Mid-Level Software Production Engineer

Product Manager

Accounting Specialist