EasyPost

Full-stack Engineer

• Design, code, test, and debug software applications in accordance with established coding standards and best practices. Develop primarily back-end components and APIs, ensuring optimal performance, scalability, and security.
• Collaborate with product managers, designers, the finance team and other stakeholders to translate business requirements into technical specifications and architectural designs.
• Participate in code reviews to maintain code quality, ensure consistency, and share knowledge among team members.
• Identify and troubleshoot software defects and issues, employing analytical thinking and problem-solving skills to develop efficient and effective solutions.
• Create and maintain clear and comprehensive technical documentation, including system architecture, design documents, and user guides.
• Work closely with cross-functional teams to ensure seamless integration of software components and successful product releases.
• Stay up-to-date with industry trends, emerging technologies, and best practices in software development.
• Develop and execute unit tests, integration tests, and performance tests to validate software functionality and reliability.

Senior Software Engineer

Customer Success Manager

• Build and nurture long-term relationships with customers, serving as their main point of contact.
• Identify customer needs and growth plans to help expand the customer footprint within EasyPost’s stack of services.
• Escalate issues to internal stakeholders that may arise to get appropriate support to solve the customer’s problems.
• Conduct weekly/monthly/quarterly check-ins, as appropriate, to assess the overall health of the account and identify successes and potential red flags
• Have the hard conversations.
• Maintain customer data i.e. contacts, account health, significant events, etc. in company supported CRM.
• Collect data from our customers to give back to EasyPost to understand where EasyPost can improve and where we are succeeding.

• Designing, building, and maintaining scalable data-driven products
• Developing necessary data pipelines and tooling to support products or initiatives
• Collaborating closely with cross-functional teams including product managers, engineers, data scientists, and analysts
• Designing, coding, testing, and debugging data-driven applications
• Developing supporting data tooling, including data pipelines, APIs and related tools
• Integrating with various data sources and technologies
• Collaborating with product managers and other stakeholders to translate business requirements
• Participating in code reviews to maintain code quality
• Utilizing version control systems to manage and track changes to source code
• Ensuring compatibility and interoperability between different systems and platforms
• Developing and maintaining documentation for data processes and workflows
• Staying updated on emerging data technologies and evaluate their relevance to the organization

Senior Software Engineer

Customer Success Manager

Software Engineer III