EasyLlama

Director of Revenue Operations

EasyLlama

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, California, Colorado, Florida, Illinois, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin • 🇺🇸 United States

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Salary

💰 $170,000 - $190,000 per year

Job Level

Lead

Tech Stack

SQL

About the role

  • Deliver full visibility into lead generation and conversion by channel, campaign, and customer segment.
  • Identify the most effective demand gen plays and enable Marketing to double down on what works.
  • Standardize sales processes, reporting, and forecasting models to deliver predictable revenue outcomes across SMB, Mid-Market, and Enterprise.
  • Build and automate commission systems aligned to SQL creation, closed revenue, and retention.
  • Track partner-sourced and influenced pipeline performance; standardize handoffs between Partnerships, Sales, and CS to maximize joint revenue.
  • Leverage automation and AI-driven workflows for enrichment, scoring, segmentation, and pipeline insights.
  • Create standardized renewal and expansion playbooks that drive consistent execution across segments.
  • Improve account health scoring and deploy churn prediction models integrated into GTM reporting.
  • Operationalize product usage and adoption data into revenue signals that guide CS-led expansion and upsell plays.
  • Deploy AI-driven insights that surface expansion opportunities and at-risk accounts in real time.

Requirements

  • 7–10+ years in Revenue Operations, Sales/Marketing Ops, or Business Ops within high-growth B2B SaaS, with 3–5 years in a senior leadership role.
  • Bachelor’s degree in Business, Finance, Economics, or a related field (MBA a plus).
  • Proven success supporting SMB, Mid-Market, and Enterprise segments.
  • You know how to turn complex metrics (CAC, LTV, NRR, GRR, pipeline velocity, win rates) into clear insights that shape strategy.
  • Trusted partner to Sales, Marketing, CS, Partnerships, Finance, Product, and Engineering; skilled at building alignment and driving execution.
  • Direct experience managing RevOps ICs and contractors; you coach for ownership, accountability, and proactive problem-solving.
Benefits
  • Flexible, fully remote environment
  • 4 Weeks PTO - Recharging is essential. We respect your time off and encourage it.
  • Competitive employer-sponsored health insurances
  • 401(k) + company matching
  • Professional development reimbursements
  • Monthly remote work stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
lead generationconversion trackingdemand generationsales process standardizationreporting modelsforecasting modelscommission systems automationchurn prediction modelsaccount health scoringAI-driven workflows
Soft skills
strategic insightalignment buildingexecution drivingcoachingproblem-solvingcommunicationcollaborationleadershiptrust buildingadaptability
Certifications
Bachelor’s degreeMBA
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