EastRise Credit Union

System Administrator

• The Senior Systems Administrator is accountable for the configuration, maintenance, and operation of the company’s critical enterprise applications/systems.
• Recommends and researches enhancements to existing enterprise systems and solutions to evolving business needs.
• Ensures that operating systems, hardware, software systems, and related operating procedures are updated to meet organizational needs.
• Design and develop strategies for software deployment.
• Serve as a technical expert in the area of system administration for complex systems.
• Ensure compliance with the companies Access Control Policy and standards while granting elevated system privileges.
• Provide Tier 2 and Tier 3 IT support via e-mail, phone, and face-to-face contacts.
• Assist employees with advanced technical questions about products and software.
• Leverage system expertise to diagnose reported issues and resolve them in a timely and efficient manner.
• Actively participate in project management research, system implementations, and a wide range of system administrative duties.
• Monitor the performance of business-critical servers, software, and hardware.