EastRise Credit Union

Content Marketing Manager

• Develop and coordinate relevant and compelling content for a variety of print and digital media
• Support inbound and outbound marketing initiatives, internal and external communications
• Collaborate with the marketing team and content experts to produce various forms of content
• Ensure all content & communications are written with the brand voice and best practices
• Support the execution and distribution of internal and external communications
• Monitor feedback and engagement from internal and external audiences
• Support and assist with development of marketing content calendar and content planning

Content and Communications Associate

Risk

• Assist with scheduling and coordinating risk assessments across various business units within the credit union
• Compile risk data to support strategic level assessments
• Assist with maintaining up to date information for business continuity recovery and response efforts
• Coordinate and facilitate business continuity plan updates by collaborating with business unit leaders
• Assist with data integrity reviews and subsequent updates as warranted within various ERM functions
• Assist with monitoring and tracking completion of compliance related trainings and acknowledgements
• Assist with the completion of annual compliance due diligence efforts from initiation through completion
• Support various ERM teams with document retention efforts
• Support the Vendor Management Program Manager with data gathering and developing reports to support the credit union’s vendor program
• Participate in team meetings, intern sessions, and company training as designated by your manager
• Create and deliver a final group presentation about a selected project topic along with their key learnings to a group of stakeholders
• Conduct and assist with other duties and special projects as requested
• Must be at least 18 years of age
• Favorable Background, Credit, Criminal, Bondability, and Reference Checks required

Enterprise Risk Management Intern

Operations

• Assist with processing automated clearinghouse (ACH) transactions, as well as research.
• Assist with check processing to include check review, research, and reconciliation.
• Complete basic and intermediate quality control reviews.
• Assist with incoming wire processing.
• Participate in team meetings, intern sessions, and company training as designated by your manager.
• Create and deliver a final group presentation about a selected project topic along with their key learnings to a group of stakeholders.
• Conduct and assist with other duties and special projects as requested.

Deposit Operations Intern

Accounting Manager

• Assist in the preparation and analysis of financial statements and reports.
• Support the accounting team in maintaining accurate financial records and documentation.
• Participate in the reconciliation of accounts and resolve discrepancies as needed.
• Help with the preparation of tax returns and ensure compliance with relevant regulations.
• Contribute to special projects and initiatives as assigned by senior accounting staff.

Accounting Intern

Manager

• The Assistant Branch Manager supports the Branch Manager in overseeing the operations, service, member relationship development, and team members of an assigned branch location(s) in the delivery of a full range of financial services to current and prospective members.
• This role handles cash management, fraud mitigation, loss prevention, and applicable processes and procedures at the assigned location(s).
• The assistant branch manager directs, supervises, and supports team members with operational functions, resolves internal and external inquiries, and serves as a proxy for the branch manager when applicable.
• Collaborates with and supports the branch manager to drive member satisfaction at the assigned location(s).
• This includes but isn’t limited to aiding members with debit and credit cards, fraud, basic digital banking support, and consumer lending.
• Actively focused on deepening member relationships to drive revenue growth and reduce attrition.
• Success in this role requires coaching and holding team members accountable for effectively identifying and maximizing opportunities to promote products and services.
• Fosters employee engagement to enhance departmental performance and ensures alignment of team efforts with organizational goals.

Assistant Branch Manager

Content Manager

• This position is responsible for working with a team of content and creative specialists to develop unique multimedia content strategies.
• Execute production for publication across online or digital platforms.
• Duties include managing various digital platforms and/or content development for specific channels.
• Conducting market research to stay on top of current content trends.
• Aligning content development to meet marketing and business objectives.
• Conceptualizing, producing, and managing content to be used across multiple digital platforms in various formats.
• Collaborating with content and communication experts and internal stakeholders to develop and maintain comprehensive digital content strategies.
• Managing social media channels, including strategy, content development, channel moderation, and response management.
• Assisting with campaign development and marketing channel strategies.

Digital Content Strategist

• Oversee the centralized consumer underwriting process which includes supervising the consumer lending team to maximize productivity, efficiency, including hiring, training, directing job assignments, monitoring, and documenting staff performance.
• Assist in management of indirect lending program which may include vendor due diligence and vendor management of ancillary lending products.
• Identify areas of improvement to create more efficient processes; incorporate improvement measures.
• Perform underwriting when needed to approve or deny consumer loan applications.
• Assist with the loan reporting responsibilities up to and including board level reporting.