EarnIn

Marketing Program Director

EarnIn

full-time

Posted on:

Location Type: Hybrid

Location: Mountain View • California • United States

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Salary

💰 $184,000 - $224,000 per year

Job Level

Lead

About the role

  • Own Creative Operations end-to-end: Lead all Creative Operations efforts, including workflow design, intake management, resourcing, and delivery, ensuring the Creative team can focus on producing exceptional work.
  • Creative Workflow Management: Own the day-to-day creative workflow from intake through delivery, ensuring requests are documented, prioritized, assigned, tracked, and completed on time.
  • Work Intake & Project Pipeline: Manage creative intake across teams, ensure briefs are complete and standardized, and coordinate work assignment across the creative team in partnership with Creative and Marketing leads. Build and maintain project plans and timelines, track milestones and dependencies, and proactively flag risks or bottlenecks.
  • Asset & Deliverables Tracking: Track all creative deliverables across projects, channels, and formats, ensuring assets are correctly named, versioned, and accounted for throughout their lifecycle.
  • Digital Asset Management (DAM): Own the implementation, organization, and ongoing maintenance of a centralized DAM (Shade), ensuring assets are searchable, properly tagged, version-controlled, and accessible across the company.
  • Brand & Quality Checks: Ensure required reviews are completed and that assets meet documented brand, messaging, legal, and production standards before delivery.
  • Cross-Functional Coordination: Serve as the primary operational point of contact across the Marketing organization, routing requests, managing feedback cycles, and keeping communication clear and documented.
  • Status Tracking & Reporting: Maintain project trackers and generate regular status updates on active work, deadlines, and capacity across Marketing.
  • Ad Hoc Project Management: Lead and execute ad hoc project management initiatives across all areas of the Marketing function, stepping in to drive structure and accountability wherever needed.
  • Finance Point of Contact: Serve as the primary liaison between the Marketing organization and the Finance team, managing all finance-related coordination across the full marketing function, including forecasting inputs, invoicing, reconciliations, and reporting cycles.
  • Marketing Budget Management: Own ongoing budget management across the Marketing function, tracking spend, maintaining budget trackers, flagging variances, and partnering with Finance to ensure accuracy and alignment.
  • Legal & Compliance Point of Contact: Serve as the single point of contact between Marketing and the Legal & Compliance team. Own the TPRM (Third-Party Risk Management) process for all vendors and partners across the marketing function, ensuring timely completion and compliance.
  • Operational Efficiency & AI Adoption: Identify inefficiencies within marketing workflows, evaluate AI-powered tools, and lead implementation to replace or streamline manual processes. Drive adoption through system configuration, updated workflows, documentation, and training across creative and marketing teams.
  • Automation: Implement AI and automation solutions for intake, project tracking, asset tagging, version control, reporting, and handoffs to improve speed, accuracy, and consistency.

Requirements

  • 7+ years of experience in program management, creative operations, or marketing operations, ideally within a marketing, design, or advertising organization.
  • Proven ability to manage and scale multiple complex projects simultaneously in a fast-paced, high-growth environment.
  • Experience serving as a cross-functional liaison to Finance, Legal, or other business operations teams, with comfort navigating budget management and compliance workflows.
  • Exceptional communication, relationship-building, and senior stakeholder management skills; comfortable operating at the CMO level.
  • Highly organized and proactive with meticulous attention to detail and follow-through.
  • Experience working with project management and collaboration tools such as Monday.com.
  • Demonstrated success driving operational efficiency and building scalable processes.
  • Preferred: Experience working in a technology, fintech, or high-growth startup environment.
  • Preferred: Familiarity with digital asset management (DAM) systems, project management software, and marketing technology platforms.
  • Preferred: Understanding of digital marketing, brand campaigns, and performance creative production workflows.
  • Preferred: Experience with legal approval processes and vendor management in a regulated industry.
  • Preferred: Proficiency in AI project management tools such as Motion.
Benefits
  • Equity
  • Benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementcreative operationsmarketing operationsproject managementbudget managementcompliance workflowsoperational efficiencyautomationdigital marketingvendor management
Soft Skills
communicationrelationship-buildingstakeholder managementorganizational skillsproactiveattention to detailfollow-throughcross-functional coordinationproblem-solvingleadership