DysrupIT

Functional Solutions Architect, ServiceNow HRSD

DysrupIT

full-time

Posted on:

Location Type: Remote

Location: India

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Tech Stack

ServiceNow

About the role

  • Lead and facilitate HRSD discovery workshops with business and HR stakeholders
  • Conduct stakeholder interviews to understand current-state HR processes and challenges
  • Translate business requirements into HRSD-aligned use cases
  • Assess feasibility of use cases within ServiceNow HRSD capabilities
  • Advise on best-practice HRSD design and operating models
  • Develop discovery documentation, including findings, recommendations, and assumptions
  • Create and present executive-ready materials, including the HRSD business case and roadmap
  • Collaborate with client teams to validate insights and recommendations
  • Demonstrate strong functional understanding of ServiceNow HRSD capabilities, including but not limited to: Employee Verification, Contract Change requests, New Hire HR requests, Personal Data Updates, Leave Requests, Generic HR Case Management, Basic HR dashboards and reporting, Integration with SuccessFactors

Requirements

  • Strong functional experience with ServiceNow HR Service Delivery (HRSD)
  • Proven experience leading discovery and advisory engagements
  • Ability to translate HR business needs into platform-aligned solutions
  • Experience building business cases and executive presentations
  • ServiceNow HRSD Certification (good to have)
  • Experience working with organizations already using ServiceNow for non-HR functions
  • Excellent stakeholder management and communication skills.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow HR Service Deliverybusiness case developmentexecutive presentationsHR process assessmentuse case translationHRSD designHR dashboardsreportingintegration with SuccessFactors
Soft Skills
stakeholder managementcommunicationcollaborationadvisory engagement leadershipfunctional understanding
Certifications
ServiceNow HRSD Certification