
Senior Director, Benefits
Dyson
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $196,000 - $255,000 per year
Job Level
About the role
- The Senior Director of US Benefits is responsible for the management of Robert Half’s Benefit and Wellbeing offerings to active, leave and COBRA participants, in the U.S.
- Ensuring the overall compliance and operational efficiency of the day-to-day operations
- Provides direction and guidance relating to planning, organizing, implementing and evaluation of benefit and leave of absence policies, practices and procedures in a manner consistent with federal, state regulations and compliance
- Interprets, analyzes, and manages various benefits contracts, health and welfare plans in compliance with ERISA, HIPAA, leave of absence and FMLA regulations, COBRA, Workers’ Compensation and more
- Responsibilities include benefits administration and communication of U.S. benefits programs
- Handling complex situations such as sensitive escalations, vendor system and process issues, carriers’ policies and practices, Open Enrollment, RFPs, etc.
- Evaluating and participating in the long-term planning, analysis and development of benefit program offerings relative to market data and Robert Half objectives
- Recommending process and program enhancements and plan design changes
- Designing, implementing and communicating wellbeing programs across the U.S.
- Works closely with multiple external vendors, internal departments, and internal and external legal counsel.
Requirements
- 10+ years of benefits experience required
- Working knowledge in health and insurance carriers and TPAs is required
- 5+ years of management experience with two plus direct staff reports
- Demonstrated ability to lead, coach and develop high performing staff members to enable their maximum potential
- Strong experience with vendor management, performance metrics and service level expectations and accountability
- Demonstrated experience and capability to work cross-functionally in a complex and highly matrixed organization
- Subject matter expert in health and benefit policies and regulations (ERISA, ACA, HIPAA, etc.)
- Strong analytical and problem-solving skills
- Proficient computer skills, particularly Microsoft Office (Excel, Word, PowerPoint, etc.); working knowledge of PeopleSoft, Workday HCM, Empyrean and payroll is desirable
- Ability to develop and present content that is easy to understand and convey key messages to influence various audiences
- Proven organizational skills with attention to detail and the ability to prioritize and manage competing demands
- Approachable leader with a passion for success and an ability to mentor others
- Ability to exercise independent discretion, sound judgment, proactively resolve issues and work effectively with various teams to drive results
- Reliable, detail oriented and a team player with excellent interpersonal skills
- Possess excellent listening, verbal and written communications skills
- Must be a strategic thinker and have ability to create long term roadmaps
- Embraces change and working in a multiple priority fast-paced environment
- High Integrity - trustworthy, professional, and credible with respect for confidentiality
- Remains calm under pressure; has a sense of humor and is comfortable addressing difficult situations
- Ability to travel to San Ramon as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationvendor managementperformance metricsservice level expectationshealth and benefit policiesERISAHIPAAACAanalytical skillsproblem-solving skills
Soft Skills
leadershipcoachingmentoringorganizational skillsattention to detailcommunication skillsstrategic thinkingadaptabilityinterpersonal skillsconflict resolution