Business Development Rep

• Identify and pursue new business opportunities within corporate, commercial, education, healthcare, and public sector organizations.
• Generate qualified leads through networking, referrals, cold outreach, events, and digital channels.
• Develop and maintain a healthy sales pipeline to achieve revenue and growth targets.
• Conduct client meetings to understand business challenges and workplace technology requirements.
• Present and position Workplace Technology Solutions offerings to prospective customers.
• Collaborate with solution architects, engineers, and project teams to develop customized proposals and solutions.
• Support the preparation of quotations, RFPs, RFQs, tenders, and presentations.
• Demonstrate understanding of workplace technologies including Unified Communications & Collaboration (Microsoft Teams, Zoom, Webex), Audio Visual (AV) Solutions, Smart Meeting Rooms, workplace Infrastructure, Managed Services or related.
• Articulate business value, ROI, and operational benefits to customers.
• Establish and maintain strong relationships with key decision-makers and stakeholders.
• Act as a trusted advisor throughout the sales cycle.
• Ensure high levels of customer satisfaction and identify opportunities for account growth and cross-selling.
• Conduct regular follow-ups and account reviews with clients.
• Monitor industry trends, competitor activities, and emerging workplace technology solutions.
• Gather customer feedback and market insights to support business strategy.
• Attend industry events, exhibitions, and networking functions to promote company offerings.
• Maintain accurate records of sales activities, opportunities, and forecasts within CRM systems.
• Prepare regular sales reports and pipeline updates.
• Ensure compliance with company sales processes and policies.

Business Development Executive – Workplace Technology Solutions

Salesforce Developer

• Design, develop, test, and deploy customized Salesforce solutions using Apex, Visualforce, Lightning Components (LWC/Aura).
• Lead or support **Salesforce Revenue Cloud (CPQ & Billing) implementation**, including configuration and customization.
• Translate business requirements into technical solutions across Sales Cloud and Revenue Cloud.
• Configure and customize **Salesforce CPQ**, including product configuration, pricing rules, discounting, and quote templates.
• Implement and manage **billing processes**, invoicing, and revenue recognition within Salesforce Billing.
• Develop integrations between Salesforce and external systems (ERP, finance, payment gateways) using REST/SOAP APIs and middleware.
• Ensure data integrity, security, and compliance across Salesforce environments.
• Perform code reviews, optimize performance, and follow best practices in development.
• Collaborate with business stakeholders, architects, and functional consultants to deliver end-to-end solutions.
• Support deployment activities using CI/CD tools and manage version control.

DVI

Business Development Executive – Workplace Technology Solutions

Salesforce Developer, Revenue Cloud