Senior Administrator, Research Operations
Dun & Bradstreet
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • India
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Job Level
Tech Stack
About the role
- Serve as a research expert and resource for internal / external customers.
- Investigate / adjudicated / conduct investigations across internal and external systems
- Act as a liaison between key business representative on major managed and data stewardship relationships.
- Contribute to and execute key performance metrics, monitor process and make data driven recommendation to improve performance.
Requirements
- Bachelor’s Degree Required
- Minimum of 2 years of business experience within customer support.
- Ability to work independently and diverse team in a dynamic environment, as part of a global team while managing multi priorities.
- Excellent communication skills (oral & written).
- Ability to operate with a sense of urgency and meet critical deadlines and KPIs.
- Excellent organization, decision-making, analytical skills.
- Experience with data visualization tools like Tableau, Power BI or similar.
- Ability to interpret and translate data into meaningful business insight.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata visualizationperformance metricsdata interpretationbusiness insight
Soft Skills
communicationorganizationdecision-makinganalytical skillssense of urgencyindependent workteam collaborationmulti-priority managementcontinuous learning
Certifications
Bachelor’s Degree