Duke Careers

Analyst

• The Application Analyst is primarily responsible for the development, deployment, post-implementation support, product design and testing cycles of the Maestro Care (Epic) Electronic Health Record (EHR).
• This includes planning, performing, managing, and supporting identified supported application users in the Duke environment.
• Modules supported by the team include OpTime, Anesthesia and Perioperative Clinical Applications.
• The analyst will advise and assist with educational issues, including cross-training of team members, end-users and DHTS Service Desk via face-to-face, phone or email and training classes.
• The analyst will act as Maestro Care OpTime, Anesthesia and Perioperative Clinical Applications expert for base functionality, updating test plans to account for testing of new features with all releases.
• Ensure deadlines are met and if needing to change outlines reasons appropriately.
• Perform basic analysis of end user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions.
• Review, evaluate and complete NOVA assignments per established deadlines, including associated build as required, for monthly SUs, Upgrades and other system assigned updates.

Application Analyst – Level 2, Optime, Anesthesia, Perioperative Clinical

Human Resources

• plan, coordinate and participate in the establishment and operation of a specialized program
• support the priorities, functions, objectives and strategic initiatives of Duke University’s central human resources
• create, maintain and update files and records related to meetings, investigations and grievances
• process scheduling requests, and provide exceptional customer service
• assist with gathering information related to fact-finding exercises, grievances, and collective bargaining
• draft and/or prepare reports, proposals, memos and/or email communications
• schedule and coordinate arrangements for meetings, seminars and conferences

Application Analyst – Level 2, Optime, Anesthesia, Perioperative Clinical

Staff Specialist – Central Human Resources