Application Analyst – Level 2, Optime, Anesthesia, Perioperative Clinical

Duke Careers

Application Analyst responsible for the development and support of Maestro Care (Epic) EHR. Collaborating with clinical teams to enhance healthcare solutions at Duke Health.

Posted 5/21/2026full-timeDurham • North Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

The Application Analyst is primarily responsible for the development, deployment, post-implementation support, product design and testing cycles of the Maestro Care (Epic) Electronic Health Record (EHR).
This includes planning, performing, managing, and supporting identified supported application users in the Duke environment.
Modules supported by the team include OpTime, Anesthesia and Perioperative Clinical Applications.
The analyst will advise and assist with educational issues, including cross-training of team members, end-users and DHTS Service Desk via face-to-face, phone or email and training classes.
The analyst will act as Maestro Care OpTime, Anesthesia and Perioperative Clinical Applications expert for base functionality, updating test plans to account for testing of new features with all releases.
Ensure deadlines are met and if needing to change outlines reasons appropriately.
Perform basic analysis of end user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions.
Review, evaluate and complete NOVA assignments per established deadlines, including associated build as required, for monthly SUs, Upgrades and other system assigned updates.

Requirements

What you’ll need

Bachelor degree, preferably in computer science or a clinical field, or offsetting clinical or IT experience.
Prefer clinical experience in an inpatient or Perioperative setting.
Level 1- One year of related experience.
Level 2- Three years of related experience.
Level 3-Five or more years of related experience.
Level 1 -- If applicable, maintenance of North Carolina licensure or certification in related clinical discipline is required for all levels.
Level 2 and 3 -- In addition to the requirements described for the Level 1, these levels require: Epic OpTime and/or Anesthesia Certification.
The analyst may be expected to have Epic certification/proficiency/badge in any of the modules supported by the team as determined by the manager.

Benefits

Comp & perks

Health insurance
Retirement plans
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EpicMaestro CareEHRdata collectionreportingsystem designbuild decisionstesting cyclesworkflow analysisproduct design

Soft Skills

communicationcross-trainingeducational supportteam collaborationdeadline management

Certifications

Epic OpTime CertificationAnesthesia CertificationNorth Carolina licensure