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Staff Specialist – Central Human Resources
Duke CareersStaff Specialist in Central Human Resources at Duke University. Responsible for coordinating HR programs and providing exceptional support and customer service.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
administrative skillsproject research skillsreport draftingfact-findinggrievance processing
Soft Skills
customer servicecommunicationcoordinationorganization
Tools & Technologies
Microsoft OfficeExcelWordOutlookPowerPoint
Industry Keywords
human resourcesemployee relationslabor relationsstrategic initiativesmeetings coordination
About the role
Key responsibilities & impact- plan, coordinate and participate in the establishment and operation of a specialized program
- support the priorities, functions, objectives and strategic initiatives of Duke University’s central human resources
- create, maintain and update files and records related to meetings, investigations and grievances
- process scheduling requests, and provide exceptional customer service
- assist with gathering information related to fact-finding exercises, grievances, and collective bargaining
- draft and/or prepare reports, proposals, memos and/or email communications
- schedule and coordinate arrangements for meetings, seminars and conferences
Requirements
What you’ll need- knowledge of basic mathematical, research and communications principles normally acquired through two years of postsecondary education
- two years of clerical or research experience to acquire skills in administrative or project research responsibilities
- strong understanding of Microsoft Office programs (Excel, Word, Outlook and PowerPoint)
- familiarity with human resources matters, particularly those related to employee relations and labor relations
Benefits
Comp & perks- comprehensive and competitive medical and dental care programs
- generous retirement benefits
- wide array of family-friendly and cultural programs to eligible team members