Duet

Full-stack Engineer

• Own architectural decisions across the stack
• Design and implement backend systems
• Work closely with operations and product
• Provide technical leadership to a small data and engineering team
• Write thoughtful tests for workflow logic and core systems

Technical Lead

Growth Marketing

• Develop and implement a comprehensive go-to-market sales and marketing strategy to drive revenue growth, practice acquisition, engagement and retention.
• Build and maintain relationships with prospective NP clients
• Create compelling business cases for practices and shape key company materials such as pitch decks and case studies
• Develop and lead marketing strategies, campaigns, and programs in support of brand awareness and perception, product adoption and usage, and revenue
• Navigate practices from sales engagement through the on-boarding process including contracting, working cross functionally with the customer success & strategy team
• Prospect commercial partnerships such as with NP State Associations and referral partners
• Help shape Duet’s commercial strategy in existing and new business areas
• Help build out internal processes for the Growth and Marketing team
• Identify market needs and engage with Duet’s product and engineering teams to evaluate product effectiveness

Founding Growth Lead

Director

• Own day-to-day oversight and performance of Duet’s Medicare ACO programs.
• Drive quality, utilization, and financial performance across attributed populations.
• Partner with internal and external stakeholders to ensure compliance with CMS requirements and ACO operational standards.
• Lead performance management across Medicaid, commercial and Medicare Advantage value-based care contracts.
• Monitor, analyze, and communicate contract performance trends, risks, and opportunities to practices and the Duet leadership team.
• Develop and execute intervention strategies to improve outcomes, cost performance, and shared savings results.
• Partner directly with NP-owned primary care practices to support practice transformation, care model adoption, and population health workflows.
• Translate performance data into actionable insights for clinicians and practice teams.
• Support rollout and optimization of population health initiatives (e.g., risk stratification, care gap closure, high-risk patient programs).
• Work closely with data and product teams to define metrics, dashboards, and reporting that support operational and clinical decision-making.
• Use data to identify performance gaps, test solutions, and iterate quickly.
• Help inform product roadmap decisions based on frontline practice and payer insights.
• Manage, mentor, and develop a team including analysts and practice transformation specialists.
• Set clear priorities, workflows, and performance expectations in a fast-paced, evolving environment.
• Serve as a key internal partner across operations, product, data, clinical, and finance teams.
• Work directly with payers and external partners to support contract success and program evolution.
• Contribute to scaling Duet’s value-based care model nationally as the practice network grows.

Director, Value Based Care

Account Manager

• Lead identification, negotiation, and implementation of strategic partnerships with commercial and government payors.
• Develop and maintain strong, collaborative relationships with payor stakeholders.
• Build and execute a comprehensive prospecting strategy—including outreach, referrals, events, and networking.
• Deeply understand Duet’s capabilities and align them with the strategic goals of potential partners to identify high-value opportunities.
• Own the contracting pipeline: manage payor scoping, negotiations, contract review, implementation, and go-live.
• Provide feedback loops on Duet’s performance and value-add to internal and external stakeholders.
• Create and maintain market-specific payor models—analyzing revenue, utilization, provider types, product lines, and payment methodologies.
• Prepare and execute negotiation strategies, including term sheet creation and financial modeling.
• Lead review and redlining of contract language through to execution.
• Use CRM (e.g., Salesforce, Hubspot, etc.) to track activity, market insights, and progress across deals.
• Define and track KPIs to measure the impact and performance of partnerships.
• Represent Duet at industry events, conferences, and networking forums.

Founding Payor Partnerships Lead

Revenue Operations

• Develop and own revenue strategy aligned with company goals, while executing against the executive team's strategic priorities.
• Translate executive-level revenue objectives into clear, actionable plans for Sales and Marketing teams.
• Set clear revenue targets, operating plans, and success metrics across sales, marketing, and the vendor marketplace.
• Lead execution of revenue initiatives, ensuring strategies move from planning to measurable results.
• Build and operate the systems, processes, and execution cadence that drive predictable revenue growth.
• Identify bottlenecks, gaps, and inefficiencies across the revenue funnel and drive solutions.
• Establish clear expectations, KPIs, and operating rhythms for revenue teams.
• Ensure alignment between sales and marketing efforts, messaging, and priorities.
• Bring forward data-driven insights, recommendations, and trade-offs to leadership.

Head of Revenue Operations

Operations

• Dive into raw practice data to identify key drivers, trends, and anomalies.
• Structure and execute analyses across revenue, margins, capacity, and growth.
• Guide practices through implementation and act as their long-term strategic partner.
• Understand each practice’s goals and pain points, delivering tailored strategies.
• Act as the voice of the customer, collaborating closely with internal teams.
• Own practice happiness, track NPS, drive renewals, and spark referrals.
• Partner with the Head of Customer Ops to build the playbook.

Manager, Customer Strategy – Operations

Manager

• Conduct comprehensive assessments for Medicare beneficiaries, including medical, behavioral, and social needs
• Develop and manage individualized care plans aligned with evidence-based guidelines
• Provide chronic condition management (e.g., diabetes, CHF, COPD, hypertension)
• Perform medication reconciliation and adherence support
• Deliver patient education, coaching, and self-management support
• Coordinate care across primary care, specialists, hospitals, post-acute, and community resources
• Manage transitions of care following ED visits or hospitalizations
• Close care gaps related to preventive care, screenings, and quality measures
• Design and refine care management workflows from enrollment through ongoing engagement
• Build documentation standards to support APCM and other care management billing programs
• Partner with analytics and operations to define caseload models, outreach triggers, and performance metrics
• Identify gaps in process and implement scalable solutions
• Help select and optimize care management tools and EHR workflows
• Contribute to hiring plans, onboarding materials, and training content as the team grows
• Serve as a clinical thought partner to leadership on ACO and value-based strategy
• Support ACO quality and utilization goals (HEDIS, STARs, TCM, etc.)
• Document care management activities to support billing (e.g., APCM / care management programs)
• Identify opportunities to reduce avoidable ED visits and hospital admissions
• Partner with operations and analytics teams to track outcomes and performance
• Serve as a core member of the interdisciplinary care team
• Communicate regularly with patients, caregivers, and providers via phone and video settings
• Escalate clinical concerns appropriately and support clinical decision-making

RN Care Manager, Population Health Programs

• Design, build, and maintain the systems that power Duet’s customer-facing products.
• Work on backend architecture and workflow logic, ensuring excellent end-user experiences.
• Enable rule-driven and customer-configured automation, web-based experiences for clinic staff, and operational workflows.
• Influence architectural decisions and engineering standards.
• Write thoughtful tests for workflow logic and core systems, and debug production issues.