dtH Tiemann GmbH Fenster-Systeme

Customer Support

• Organizational responsibility for customer service and complaints
• Expert assessment of complaints, including approvals and rejections
• Commercial processing of complaints
• Training and further development of the team
• Optimization of processes and workflows

Team Lead, Customer Service – Complaints

• Organization of the service department
• Expert assessment of a complaint
• Leading a team of approximately 3 people
• Efficient, customer-focused handling of customer complaints

Team Lead, Customer Service – Complaints

Customer Service Team Leader – Complaints Focus