Principal Account Manager
DTE Energy
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Missouri • United States
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Job Level
About the role
- Establishes, manages and develops business relationships with commercial and industrial customers
- Enhances profitability and customer satisfaction levels
- Functions as single point of contact between the company and customer portfolio
- Resolves range of customer issues by liaising with various departments
- Inputs and maintains customer interactions via a CRM
Requirements
- High school diploma and 11 years of experience, or
- Associate degree and 9 years of experience, or
- Bachelor's degree in engineering, facilities/construction management, business or related field and 7 years of experience
- Experience in the energy or utilities industry, inclusive of marketing or account management
- Advanced written and verbal communication skills
- Analytical and problem-solving skills
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
Benefits
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRMMicrosoft OfficeWordExcelPowerPoint
Soft skills
communicationanalytical skillsproblem-solvingcustomer relationship management